Social Firm Logo
Social Firm Logo

Digital Marketing Agency

Digital Marketing & Design

Made Simple

Located in the heart of Columbus, Ohio, Social Firm helps brands elevate through data-driven digital marketing and web design.

Data Driven Insights

Results are everything. It’s that simple.

Return on investment is the cornerstone of any successful digital marketing strategy. This all starts with a powerful brand, a website set up to convert, and a meticulously crafted digital marketing plan.

Social Firm can help you navigate these waters with proven strategies that empower your business to win online.

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Our Services

Drive growth with a full suite of digital marketing and design services.

At Social Firm, we take a holistic turn-key approach to your marketing. This starts with a strategic view of your brand followed by deployment of design and marketing tactics aimed at increasing your market share.

Digital Marketing

Digital Marketing

Whether it’s using paid digital advertising, email marketing or a well crafted blogging strategy, deploying the correct digital marketing tactics is crucial to driving sustained and viable online traffic.
Digital Marketing
Web Design

Web Design

Online success always starts with a great website set up to convert visitors into paying customers. All Social Firm websites are mobile responsive and set up for ongoing SEO success.
Web Design
Creative Services

Creative Services

From something as simple as a new business card design to developing a better UI/UX experience online, we’ll help you create powerful designs for all of your marketing initiatives.
Graphic Design
Strategy Services

Strategy Services

Through research, testing and exploration, we’ll create a clear view of your brand and marketing initiatives for long-term success.
Digital Strategy
Our Process

Getting Started is Simple

We make the process simple: we'll discuss your needs, then quickly develop an actionable plan for your review. Schedule a no-risk discovery call today and receive a FREE audit along with your customized estimate and plan.
Step One

Schedule a Discovery

Our first meeting is so important. This allows us to get to know your business, establish your goals, and see if we’re a good fit.
Step Two

Determine a Strategy

We’ll establish your target audience, solidify goals and budgets, and determine a plan.
Step Three

Go For Launch

This is the fun part where our strategy and design teams take the reins to bring your project to life.
Step Four

Measure Results

Collecting and analyzing data is the key to ensuring your marketing dollars are well spent.
Our Portfolio

Central Ohio businesses expect great results. We plan to exceed them.

As Columbus, Ohio's data-driven digital marketing agency, we use powerful analytics and clear benchmarks to ensure your marketing and design investments drive measurable growth. Explore our portfolio to see how we've transformed businesses like yours, then let's discuss how we can elevate your digital presence.

Client Reviews

Trust is Everything

Please, don't take our word for it. We truly appreciate our clients, and sometimes they let us know how much they appreciate us, too.

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Phill Osaka
8 November 2022
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I'm currently working on two projects with Social Firm and to date can not come up with a single complaint about their ability, service, communication or character. They've been wonderful to collaborate with and have certainly earned any future business I need in the field. As my grandma would have always said, had my grandma ever dealt with them; You've always got firm footing with the Social Firm.
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Cindy Snide
22 May 2022
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Our technology consulting firm has worked with Social Firm on two projects so far and we are excited to continue our relationship. First, they have been amazingly quick to respond. Beyond that, I am thrilled with how well they seem to understand our needs and ask the right questions to bring us to the end result we are seeking. We are looking forward to working with them on so much more.
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Myers Real Estate
2 June 2020
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The Social Firm creates all of our marketing material and created our website. The process for creating new material is smooth and easy. Jason does a wonderful job taking our ides and thoughts and turning them into the message we are looking for. We will look to The Social Firm for all of our marketing needs!
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Anthony Timperman
4 April 2024
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I highly recommend The Social Firm to any company/brand looking to increase their growth and profitability. Their team leads with integrity, consistency, and open communication. TSF created an awesome website for our brand and has been instrumental in leading our SEO strategy. In a design/ad/marketing landscape packed with talent, The Social Firm stands out as a reputable and reliable leader in the space.
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Rachel Kutay
10 December 2021
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Working with Social Firm has been phenomenal. Matt, Jason, and everyone I've worked with on their team were exceptionally professional, creative, and fun. They were able to understand our business, our market, and our clients and in turn provide us with a website that I couldn't be more proud of. I highly, HIGHLY, recommend them for web design and marketing needs. They love small businesses and make you feel like friends. I cannot thank them enough!
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Adam Koos
24 February 2025
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Tired of trying to understand what SEO and SEM are, how they benefit you, and if they even work? Looking for a team of people who will not only educate you and “get the job done,” but a team that takes the time to educate you, understand your business, and provide you with only the marketing you NEED? I’ve worked with three different digital marketing firms over the years, but none have come close to the level of strategy, execution, and sheer commitment that Social Firm brings to the table. They don’t just throw cookie-cutter solutions at you and hope something sticks. Instead, they take the time to understand your brand, your audience, and your goals - then they build a plan that actually works, all while tracking KPIs and adjusting your marketing strategy along the way. From web design and branding to SEO and SEM, every project they touch is handled with precision, creativity, and a level of care that’s honestly hard to find in this space. The team is insanely responsive, ridiculously knowledgeable, and they’re just flat-out good people. So, if you’re on the fence about hiring a digital marketing firm, let this be a review that instills trust. You won’t regret it. They’re not just another digital marketing agency. Quite frankly, they’re one of the best investments I’ve ever made in my business.
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Ken Sheppard
24 March 2026
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The entire team has been great. They communicate with me. They progress my projects along. The writing of content is excellent. Top notch team! i am happy with their efforts.
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Jill Eisenberg
28 April 2025
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I have worked with Matt and team for many years! I appreciate their attention to detail and partnership!
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Henry Loe
3 July 2024
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Words cannot express how amazing it was to work with the Social Firm. Not only did they deliver an outstanding website for us that involved coordinating with several internal stakeholders, but they remained available throughout the entire process. I exchanged emails with their PM on a daily basis and always received a quick response throughout the entire 6-month-long project. This team is second to none, and I would highly recommend their services.
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Charles Fox
6 June 2024
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Getting a website high in Google rankings takes far more advanced knowledge of internet mechanics than it used to. In our experience, we have found no web developers even close to the caliber of The Social Firm. There are lots of developer promises out there, but real, verified, and proven delivery is a whole other ball game.
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Rockford Homes
1 June 2020
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"Great company to work with! Very professional and prompt, highly recommended for all kinds of design work.
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Garret Mouser
8 August 2022
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Since partnering with the Social Firm for website management and digital marketing, my medical practice has experienced a significant increase in new patient volume. They are great team to work with!
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Ben Dils
5 October 2023
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Social Firm has provided excellent guidance for my business. Their team is very responsive, honest and knowledgeable in the digital marketing space. I would highly recommend them! Ben Dils - Owner Granville Concierge
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Gina Howard
26 February 2025
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Social Firm is the kind of marketing partner every operations leader dreams of. They’re responsive, proactive, and reliable - which means fewer headaches for me. From website updates to SEO and digital strategy, they handle everything seamlessly. If I need something fixed or improved, it’s done - fast and correctly. More importantly, they don’t just wait for direction; they bring solutions to the table. Marketing and operations have to work hand in hand, and The Social Firm makes that happen effortlessly. If you want a team that actually makes your business run smoother, you’ve found them.
Posted on Google Google
Caleb Hawkins
24 August 2022
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The Social Firm does amazing work and they are quick to respond. We will continue to utilize their services for all of our web design projects!
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Crown Services, Inc. HQ
11 April 2023
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Social Firm is without a doubt, one of the finest companies we’ve had the honor to collaborate with. What truly sets Social Firm apart is their exceptional communication. They were always accessible to discuss my SEO and G4 analytics project needs, and their team always went above and beyond to guarantee satisfaction. Their responsiveness and attention to detail made the entire process stress-free and efficient for our Marketing Department (also known as The Crown Creative Collab).
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Rodrigo Mendez
4 December 2023
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This is hands down one of the best teams we've ever worked with. They executed a complex, beautiful website that's already yielding ROI - all under a very challenging production schedule. Professional, Creative, Fast and Responsive are all easy words to describe this team. Highly recommended.
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Rae Lemley
31 July 2023
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We at Jarvis Law Office signed on with The Social Firm for SEO, web management, content management, programmatic display, and graphic design services about four months ago. We are currently working through a pretty significant mess created by the previous digital marketing vendor which, is going very well. The team carefully listens to our needs and reacts appropriately. The Social Firm is very responsive and detail oriented and as an added plus, a pleasure to work with!
News & Insights

Marketing News & Insights

What’s new and happening in the exciting world of marketing and design.

Getting Started

Let’s unlock your brand's potential together.

Schedule a discovery call today to share your digital marketing and design goals and see how Social Firm can help.

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Frequently Asked Questions

You have questions? We have answers.

If you have a small business and you're looking for a more affordable path to online marketing success, our Simplicity Program may be the perfect fit for you. The Simplicity program offers a monthly payment option for web design as well as a full suite of affordable digital marketing and design add-on services.

A digital marketing agency should work as an extension of your marketing team. Whether you have a well-staffed marketing department or not, a digital agency employs several experts in many different aspects of marketing and design. This affords you the ability to have all the marketing expertise you need without having to staff all of those roles yourself.

As a full-service digital marketing agency in Columbus, OH, Social Firm offers comprehensive solutions to elevate your brand's digital presence. Our expertise spans multiple disciplines, including:

  • Website design and development
  • Graphic design and logo creation
  • Strategic services (market research, SEO, digital strategy)
  • Campaign management (paid advertising, email, social media)
  • Content development and reputation management
  • Technical support, including web hosting

Want to learn more about how these services can drive your business growth? Check out this blog for more ways a digital marketing agency can help your business grow.

Digital marketing agencies should host a comprehensive suite of design and digital marketing services that effortlessly complement one another. As top digital marketing experts, these services should include the following:

Digital Advertising

A powerful suite of online advertising campaign tactics that include Google ads (also known as search engine marketing or pay per click), social media advertising platforms, and Programmatic advertising services.

Search Engine Optimization

We strive to get your website search results and rankings listed organically on page one of search engines like Google and Bing, for all of your chosen SEO or search engine optimized focus key terms.

Web Design and Development

Now, more than ever, a powerful and responsive website design is more important than ever. Professional web development is crucial to your online marketing efforts.

Graphic Design Services

Branding and marketing materials that truly convey your message clearly and effectively for any medium. This includes logo design, brochure design and all supporting forms of collateral design.

Content Marketing

Our talented team of writers create high-quality blog content that boosts organic website traffic through the use of crafted content calendars and A.I. driven SEO software tools.

Email Marketing

Connect more personally with your audience and expand your reach with meaningful email marketing.

Review Management

Increase credibility and online reputation by getting your reviews above 4 stars or better with the use of custom email and text campaigns.

Strategy Services

Get clarity around your brand and build a clear vision of your digital marketing efforts. Everything else falls into place once you have a clearly developed brand and digital marketing strategy.

Listings & Location Management

This powerful SEO tactic is perfect for businesses with one or multiple locations. Organize, optimize and maintain your location listings across the web.

Social Media Marketing

Having strong social media management will enhance brand awareness and help fortify your brand authority in your space. Engage with your followers with thoughtful messaging, content and imagery.

At Social Firm, our versatile experience in digital marketing services in Columbus, OH enables us to create pragmatic solutions and campaigns that genuinely have the power to transform brands into something spectacular by attracting new customers, inspiring existing customers, and presenting new possibilities.

Some of the best digital marketing agencies don’t always offer every digital marketing service out there. It is true, you want your digital marketing agency to be very well rounded with complimentary services to fit your needs, however you also want your digital marketing agency to be good at what they do.

As a local digital marketing agency in Columbus, Ohio, Social Firm strives to deliver premium quality to all of the services we offer. For any services that we may not offer, such as printing or video production, we have relationships with amazing partners that can produce these types of outlier services at a high level.

Matt Erney
STRATEGIC MARKETING DIRECTOR
After founding Social Firm in 2010, I learned that having a healthy business online requires an equal balance of messaging, design and marketing. My vision is to help businesses compete in the marketplace by simplifying, clarifying and then amplifying their message.

I currently lead the Strategic Marketing team at Social Firm. I believe that to achieve greatness, one must be intentional and move quickly with focus beyond one’s self. I love Columbus and am energized by helping businesses realize their digital potential.
Jason Willis
CREATIVE DIRECTOR
Like many in the design world, I started out as a freelance. My early career was on the sales and marketing side of business, and I’ve worked with, and for several large companies. However, my greatest joy is helping and sharing in the success of locally owned organizations.

When I’m not tailgating at an OSU game or playing tennis, I love traveling and creating new experiences with my best girl Kelly and my "little gentleman" dog Charlie. I like visiting all the new restaurants popping up around town and seeing which one can make the best Old Fashioned.
Julie Englerth
CLIENT ENGAGEMENT MANAGER
Julie is fully remote and hails from Longview, Texas, deep in the heart of the “Piney Woods” of East Texas where she lives with her husband and three amazing kids. She is also an experienced worship leader at her local church where her husband is a full-time worship pastor. Julie is passionate about encouraging and empowering people around her, leading worship, leading small groups at her church, or spending time with her loved ones.

She works closely with Matt in day-to-day communications and strategic planning. She has a knack for learning new things quickly!
Justin Kline
Web Developer
Like many in the web design world, I started out building websites for small projects and grew into a career focused on helping businesses and organizations strengthen their online presence. Over the past 20+ years, I’ve worked as a WordPress Designer and Developer, building websites for a wide range of clients, including many charity and faith-based organizations, focused on creating clean, easy-to-use sites that reflect each mission clearly. I enjoy taking ideas and turning them into simple, effective websites that help organizations connect with people and share what they do in a meaningful way.

Outside of work, I spend time with my wife and kids, enjoy music, strong coffee, and a great cheeseburger!
Ally Gatien
DIGITAL SPECIALIST
Since graduating from the University of Dayton in 2021 with a focus in Marketing, I have worked for both a small local media agency and a large television station. In my professional career, I am most recently coming from a Digital Sales Coordinator role where I was able to focus in on all Digital Marketing tactics after learning about the world of broadcast TV. I am passionate about helping others and I look forward to being able to help countless local businesses as a Digital Specialist on a more efficient and effective scale!
Geno Marinelli
DIGITAL SPECIALIST
A fresh graduate from The Ohio State University, I’m excited to absorb as much as I possibly can! With prior experience in both advertising creative and strategy, I’m excited to learn from the best. I enjoy staying ahead of the curve, understanding or contextualizing the latest trends and developments in tech and Marketing. If there’s a disruptor, I want to know how it works, why it’s working, and if it can work for us.

As a Digital Marketing Specialist, I will assist in strategy, implementing changes and new initiatives on behalf of our clients helping them to reach their goals and achieve results. My favorite part of any final reveal is the before and after; the side-by-side comparison of the old and the new motivates me to always be looking for new and innovative ideas.
Terence Womble
CONTENT MANAGER
I spent the first half of my career working in public relations and marketing mostly in New York City but also in Toronto, Philadelphia and Columbus. Even with clients as diverse as Philip Morris, The Philadelphia Coca-Cola Bottling Company, Shakespeare in Central Park, CAPA, Jazz Arts Group, or Broadway shows, the common theme has been compelling stories. Helping craft and share stories for our clients is my passion.

Other passions? Sure. Tennis, jazz, classical music and classic disco; reading, documentaries, fact-based dramas, and forensic crime shows. I also enjoy a perfectly mixed and presented Manhattan – up or on the rocks.
Sheena Erney
ACCOUNTING
I spent over 10 years in corporate banking and quit corporate life to be a stay-at-home mom before my second child turned one. I love taking my four little ones on adventures, but I missed the hustle and bustle of work life. It’s exciting to work for a small business where we can so easily stay up to date and develop our processes as business needs change. Best of all, I get to work with my husband!

When I'm not working, I enjoy golf, reading, traveling and playing cards. Watching our four children learn and grow is one of the greatest joys of my life.
Nick May
STRATEGIC MARKETING TEAM LEADER
With a foundation in digital marketing, analytics, and strategic leadership, I’ve learned that sustainable growth happens when strategy, data, and execution work in alignment. My approach centers on building marketing systems that are intentional, measurable, and designed to scale — helping businesses move from scattered efforts to focused momentum. At Social Firm. I guide our Strategic Marketing team in developing clear roadmaps that connect brand positioning, digital performance, and revenue growth.

When I’m not at work, you’ll likely find me on the golf course, at the range, or out camping somewhere off the grid. I value time with my son and love being outdoors — whether that’s hiking, sitting around a campfire, or just getting outside with my dog. Staying active, unplugging when I can, and spending quality time with family keeps me grounded and energized.