Social Firm Company Overview
Social Firm was founded to help businesses like yours unlock your brand’s potential online.
Founded in 2010, Social Firm has a team of expert digital marketers and designers who combine passion, technology, and creativity in our mission of helping companies of all sizes to succeed online, engage with their customers, and achieve long-term business success.
Do you really have the time and resources to operate a robust marketing program?
It can be difficult to stand out online without professional help. Creating quality story-based content that’s engaging and relevant to your audiences and regularly posting can be draining and time-consuming. Plus, there’s a lot more to it than that, which is why a digital marketing and design firm like Social Firm can help develop a strategy that guarantees your content reaches the right people and has the impact to inspire customer loyalty and increase sales.
Our Values are the lens for which we serve you.
At Social Firm, we take a holistic turn-key approach to digital marketing and design. That approach, and the service we provide filters through our values. C.R.I.S.P.
Courage
Doing things that scare us makes us feel more alive. That’s what adrenaline is – our body’s call to action. Our body’s way of preparing us to outrun lions or saber-toothed tigers. When we’re scared to do or say something, we do it scared, then we realize it really wasn’t that scary after all.
Relationships
We have a responsibility to our team, ourselves and our clients, to follow our values and principles. We put people before process & set each other up for success. We show up and we participate. We love each other unconditionally.
Integrity
We are committed to doing the right thing, even when nobody’s watching. We live our values and principles. We know the whole is much greater than the sum of the parts. We choose our thoughts and actions based on our values, not on personal gain.
Service
Our service is threefold: we serve each other, we serve our clients, we serve our community. We always want to improve and grow. We don’t want to hire anyone who isn’t going to get something out of the experience, and we’ll help employees find a new job if they’re not. We don’t want to sell clients services unless it benefits them, and we’ll help them find a better fit if we’re not it. Anyone who comes into contact with us should be better for it. We are active participants in the local community and we routinely raise money and donate our time for philanthropic events we care about.
Proactivity
Things don’t happen to us, we happen to things. We don’t wait for opportunities to present themselves, we create opportunities. We contribute and participate, we’re active networkers, and we continuously educate ourselves on our industry.
The Process to Getting Started is Simple
At Social Firm, we like to keep it simple. The less confusion, the better. Same goes for your business and your customers.
Step One
Schedule a Discovery
Our first meeting is so important. This allows us to get to know each other, get to know your business, establish your goals, and see if we’re a good fit.
Step Two
Determine a Strategy
This is where we dig a little deeper. We’ll establish your target audience, solidify goals and budgets, and determine a plan of action.
Step Three
Go For Launch
After we’ve determined the best plan of action – away we go! This is the fun part where our strategy and design teams take the reins to bring your project to life.
Step Four
Measure Results
Collecting and analyzing data is the key to ensuring your marketing dollars are well spent. We’ll measure how your marketing efforts are converting customers to help with all future marketing efforts.
If you want to be the best in your industry, work with the best in ours!
Social Firm’s team comprises some of the best digital marketers and designers. We came together with one goal: to help companies like yours find success by reaching their full potential online.
- From new brands to re-brands, Social Firm can execute everything from Messaging and Logo Design to Web Design and Development to Digital Marketing Campaigns.
- We want your customers to have the best connection with your company, products, and services. We’ll create a strategic and logical digital experience through our exercises and expertise.
- We can discover and clarify business goals, objectives, and potential obstacles through analytics and benchmarks. Over the course of our partnership, we will cultivate your brand for success.
Boost Online Presence & Engagement
We can help you create a strong online presence by building you a website that looks and functions great. We ensure your content is engaging and your ads reach the right people.
Track the KPIs That Matter Most
We help you to determine your critical KPIs and set up the processes and analytics to track results and measure your success.
Add to the Pipeline & Revenue Bucket
To grow, you must increase your knowledge base and prospect pipeline. We help develop strategies, so you’re constantly gaining essential market data, adding new prospects, and increasing sales.
Lead the Competition
We help your company keep up with changes in the digital marketing landscape and your specific industry segment so you remain competitive and viewed as a thought leader.
“Working with the Social Firm team on this project was seamless. We worked mostly with Brandon and he somehow knew what we wanted even before we ourselves knew. We couldn’t be more satisfied with the completed project. We will definitely be using their services again in the future.”
Michele Stokes
Airlite Plastics
"The Social Firm did a fantastic job helping our association clean up and refresh our social media accounts and presence. Their team was attentive to our needs and responsive to our feedback. With their assistance, our social media presence now looks more professional and our workflow in managing those accounts has improved."
Shawn Grime
Ohio School Counselor Association
"I'm currently working on two projects with Social Firm and to date can not come up with a single complaint about their ability, service, communication or character. They've been wonderful to collaborate with and have certainly earned any future business I need in the field. As my grandma would have always said, had my grandma ever dealt with them; You've always got firm footing with the Social Firm."
Phill Osaka
Boselon
"Great team. We prefer our marketing team to be personal and get to know the people behind the computer helping our business grow. SEO PPC Marketing in Columbus? Nobody better!"
Scott Weigand
Advantage Early Learning Academy
"Working with Social Firm has been phenomenal. Matt, Jason, and everyone I've worked with on their team were exceptionally professional, creative, and fun. They were able to understand our business, our market, and our clients and in turn provided us with a website that I couldn't be more proud of. I highly, HIGHLY, recommend them for web design and marketing needs. They love small businesses and make you feel like friends. I cannot thank them enough!"
Rachel Kutay
My Business Resource
"Professional, enthusiastic and great work! We look forward to a long partnership with the Social Firm. Thank you Jason and team for all your efforts."
Karen Greene-Rowe
Hammontree Growers
"Our technology consulting firm has worked with Social Firm on two projects so far and we are excited to continue our relationship. First, they have been amazingly quick to respond. Beyond that, I am thrilled with how well they seem to understand our needs and ask the right questions to bring us to the end result we are seeking. We are looking forward to working with them on so much more."
Cindy Snide
Revolution Group
"I looked around and considered many, many companies to help with my projects. After talking with this team, the search was over. These folks are the real deal, and I would urge you to consider what they might be able to do for you and your social presence. The cost, by the way, is very reasonable for the services provided, but it's the intangibles that make Social Firm such a valuable presence in my world."
Keith Stein
Midwestern Veterinary Dentistry and Consulting
"Since partnering with the Social Firm for website management and digital marketing, my medical practice has experienced a significant increase in new patient volume. They are a great team to work with!"
Dr. Garret Mouser
Moses-Mouser and Associates
"Matt and Social Firm have been a great marketing partner for our company! The website they built is fantastic! Matt and his team are very responsive to all of our needs! They have exceeded our expectations!"
William Kanipe
Patriot Air Comfort Systems
"I’m so thrilled to have hired such an amazing team of media geniuses that know everything there is to know about advertising for your business. My dog training company is booming with non stop calls and emails after hiring the Social Firm. I couldn’t be happier with the work they have done for promoting my small business!!"
Allison Marcum
Marcum K9 Obedience
"We had and continue to have a wonderful experience with "Social Firm." The development and implementation process for our new website was low-stress and easy. They communicated constantly with us and really were able to transform the vision of what we wanted, into reality. Social Firm also started SEO for our new business, which has been going well. Social Firm really has shown me what is available through SEO. So much so that we are moving all branches of our business to Social Firm. Highly recommend!"
Jackie Collins
Elder Law Connection
"Working with Social Firm makes everything seamless and easy. After doing my research and putting several projects out to bid, Social Firm blew all the others out of the water! Overall, the team at Social Firm continues to deliver breath-taking work that surpasses my expectations. I'm looking forward to continuing our partnership for many years to come! I highly recommend Social Firm to anyone looking for a 3rd party partner to extend their marketing efforts."
Austin Parkison
Sweet Manufacturing
Let’s unlock your brand's potential together.
Schedule a discovery call today to share your digital marketing and design goals and see how Social Firm can help.