We’re just a small group of motivated go-getters united to unlock the full potential of your brand. Nothing motivates us more than empowering our clients to succeed.
Please don't take our word for it. We truly appreciate our clients, and sometimes, they let us know how much they appreciate us, too.
Posted on Google
Phill Osaka
8 November 2022
Trustindex verifies that the original source of the review is Google.
I'm currently working on two projects with Social Firm and to date can not come up with a single complaint about their ability, service, communication or character. They've been wonderful to collaborate with and have certainly earned any future business I need in the field. As my grandma would have always said, had my grandma ever dealt with them; You've always got firm footing with the Social Firm.
Posted on Google
Cindy Snide
22 May 2022
Trustindex verifies that the original source of the review is Google.
Our technology consulting firm has worked with Social Firm on two projects so far and we are excited to continue our relationship. First, they have been amazingly quick to respond. Beyond that, I am thrilled with how well they seem to understand our needs and ask the right questions to bring us to the end result we are seeking. We are looking forward to working with them on so much more.
Posted on Google
Myers Real Estate
2 June 2020
Trustindex verifies that the original source of the review is Google.
The Social Firm creates all of our marketing material and created our website. The process for creating new material is smooth and easy. Jason does a wonderful job taking our ides and thoughts and turning them into the message we are looking for. We will look to The Social Firm for all of our marketing needs!
Posted on Google
Anthony Timperman
4 April 2024
Trustindex verifies that the original source of the review is Google.
I highly recommend The Social Firm to any company/brand looking to increase their growth and profitability. Their team leads with integrity, consistency, and open communication. TSF created an awesome website for our brand and has been instrumental in leading our SEO strategy. In a design/ad/marketing landscape packed with talent, The Social Firm stands out as a reputable and reliable leader in the space.
Posted on Google
Rachel Kutay
10 December 2021
Trustindex verifies that the original source of the review is Google.
Working with Social Firm has been phenomenal. Matt, Jason, and everyone I've worked with on their team were exceptionally professional, creative, and fun. They were able to understand our business, our market, and our clients and in turn provide us with a website that I couldn't be more proud of. I highly, HIGHLY, recommend them for web design and marketing needs. They love small businesses and make you feel like friends. I cannot thank them enough!
Posted on Google
Adam Koos
24 February 2025
Trustindex verifies that the original source of the review is Google.
Tired of trying to understand what SEO and SEM are, how they benefit you, and if they even work? Looking for a team of people who will not only educate you and “get the job done,” but a team that takes the time to educate you, understand your business, and provide you with only the marketing you NEED?
I’ve worked with three different digital marketing firms over the years, but none have come close to the level of strategy, execution, and sheer commitment that Social Firm brings to the table. They don’t just throw cookie-cutter solutions at you and hope something sticks. Instead, they take the time to understand your brand, your audience, and your goals - then they build a plan that actually works, all while tracking KPIs and adjusting your marketing strategy along the way.
From web design and branding to SEO and SEM, every project they touch is handled with precision, creativity, and a level of care that’s honestly hard to find in this space. The team is insanely responsive, ridiculously knowledgeable, and they’re just flat-out good people.
So, if you’re on the fence about hiring a digital marketing firm, let this be a review that instills trust. You won’t regret it. They’re not just another digital marketing agency. Quite frankly, they’re one of the best investments I’ve ever made in my business.
Posted on Google
Ken Sheppard
24 March 2026
Trustindex verifies that the original source of the review is Google.
The entire team has been great. They communicate with me. They progress my projects along. The writing of content is excellent. Top notch team! i am happy with their efforts.
Posted on Google
Jill Eisenberg
28 April 2025
Trustindex verifies that the original source of the review is Google.
I have worked with Matt and team for many years! I appreciate their attention to detail and partnership!
Posted on Google
Henry Loe
3 July 2024
Trustindex verifies that the original source of the review is Google.
Words cannot express how amazing it was to work with the Social Firm. Not only did they deliver an outstanding website for us that involved coordinating with several internal stakeholders, but they remained available throughout the entire process. I exchanged emails with their PM on a daily basis and always received a quick response throughout the entire 6-month-long project. This team is second to none, and I would highly recommend their services.
Posted on Google
Charles Fox
6 June 2024
Trustindex verifies that the original source of the review is Google.
Getting a website high in Google rankings takes far more advanced knowledge of internet mechanics than it used to. In our experience, we have found no web developers even close to the caliber of The Social Firm. There are lots of developer promises out there, but real, verified, and proven delivery is a whole other ball game.
Posted on Google
Rockford Homes
1 June 2020
Trustindex verifies that the original source of the review is Google.
"Great company to work with! Very professional and prompt, highly recommended for all kinds of design work.
Posted on Google
Garret Mouser
8 August 2022
Trustindex verifies that the original source of the review is Google.
Since partnering with the Social Firm for website management and digital marketing, my medical practice has experienced a significant increase in new patient volume. They are great team to work with!
Posted on Google
Ben Dils
5 October 2023
Trustindex verifies that the original source of the review is Google.
Social Firm has provided excellent guidance for my business. Their team is very responsive, honest and knowledgeable in the digital marketing space. I would highly recommend them! Ben Dils - Owner Granville Concierge
Posted on Google
Gina Howard
26 February 2025
Trustindex verifies that the original source of the review is Google.
Social Firm is the kind of marketing partner every operations leader dreams of. They’re responsive, proactive, and reliable - which means fewer headaches for me.
From website updates to SEO and digital strategy, they handle everything seamlessly. If I need something fixed or improved, it’s done - fast and correctly. More importantly, they don’t just wait for direction; they bring solutions to the table.
Marketing and operations have to work hand in hand, and The Social Firm makes that happen effortlessly. If you want a team that actually makes your business run smoother, you’ve found them.
Posted on Google
Caleb Hawkins
24 August 2022
Trustindex verifies that the original source of the review is Google.
The Social Firm does amazing work and they are quick to respond. We will continue to utilize their services for all of our web design projects!
Posted on Google
Crown Services, Inc. HQ
11 April 2023
Trustindex verifies that the original source of the review is Google.
Social Firm is without a doubt, one of the finest companies we’ve had the honor to collaborate with. What truly sets Social Firm apart is their exceptional communication. They were always accessible to discuss my SEO and G4 analytics project needs, and their team always went above and beyond to guarantee satisfaction. Their responsiveness and attention to detail made the entire process stress-free and efficient for our Marketing Department (also known as The Crown Creative Collab).
Posted on Google
Rodrigo Mendez
4 December 2023
Trustindex verifies that the original source of the review is Google.
This is hands down one of the best teams we've ever worked with. They executed a complex, beautiful website that's already yielding ROI - all under a very challenging production schedule. Professional, Creative, Fast and Responsive are all easy words to describe this team. Highly recommended.
Posted on Google
Rae Lemley
31 July 2023
Trustindex verifies that the original source of the review is Google.
We at Jarvis Law Office signed on with The Social Firm for SEO, web management, content management, programmatic display, and graphic design services about four months ago. We are currently working through a pretty significant mess created by the previous digital marketing vendor which, is going very well. The team carefully listens to our needs and reacts appropriately. The Social Firm is very responsive and detail oriented and as an added plus, a pleasure to work with!
Matt Erney
STRATEGIC MARKETING DIRECTOR
After founding Social Firm in 2010, I learned that having a healthy business online requires an equal balance of messaging, design and marketing. My vision is to help businesses compete in the marketplace by simplifying, clarifying and then amplifying their message.
I currently lead the Strategic Marketing team at Social Firm. I believe that to achieve greatness, one must be intentional and move quickly with focus beyond one’s self. I love Columbus and am energized by helping businesses realize their digital potential.
Jason Willis
CREATIVE DIRECTOR
Like many in the design world, I started out as a freelance. My early career was on the sales and marketing side of business, and I’ve worked with, and for several large companies. However, my greatest joy is helping and sharing in the success of locally owned organizations.
When I’m not tailgating at an OSU game or playing tennis, I love traveling and creating new experiences with my best girl Kelly and my "little gentleman" dog Charlie. I like visiting all the new restaurants popping up around town and seeing which one can make the best Old Fashioned.
Julie Englerth
CLIENT ENGAGEMENT MANAGER
Julie is fully remote and hails from Longview, Texas, deep in the heart of the “Piney Woods” of East Texas where she lives with her husband and three amazing kids. She is also an experienced worship leader at her local church where her husband is a full-time worship pastor. Julie is passionate about encouraging and empowering people around her, leading worship, leading small groups at her church, or spending time with her loved ones.
She works closely with Matt in day-to-day communications and strategic planning. She has a knack for learning new things quickly!
Justin Kline
Web Developer
Like many in the web design world, I started out building websites for small projects and grew into a career focused on helping businesses and organizations strengthen their online presence. Over the past 20+ years, I’ve worked as a WordPress Designer and Developer, building websites for a wide range of clients, including many charity and faith-based organizations, focused on creating clean, easy-to-use sites that reflect each mission clearly. I enjoy taking ideas and turning them into simple, effective websites that help organizations connect with people and share what they do in a meaningful way.
Outside of work, I spend time with my wife and kids, enjoy music, strong coffee, and a great cheeseburger!
Ally Gatien
DIGITAL SPECIALIST
Since graduating from the University of Dayton in 2021 with a focus in Marketing, I have worked for both a small local media agency and a large television station. In my professional career, I am most recently coming from a Digital Sales Coordinator role where I was able to focus in on all Digital Marketing tactics after learning about the world of broadcast TV. I am passionate about helping others and I look forward to being able to help countless local businesses as a Digital Specialist on a more efficient and effective scale!
Geno Marinelli
DIGITAL SPECIALIST
A fresh graduate from The Ohio State University, I’m excited to absorb as much as I possibly can! With prior experience in both advertising creative and strategy, I’m excited to learn from the best. I enjoy staying ahead of the curve, understanding or contextualizing the latest trends and developments in tech and Marketing. If there’s a disruptor, I want to know how it works, why it’s working, and if it can work for us.
As a Digital Marketing Specialist, I will assist in strategy, implementing changes and new initiatives on behalf of our clients helping them to reach their goals and achieve results. My favorite part of any final reveal is the before and after; the side-by-side comparison of the old and the new motivates me to always be looking for new and innovative ideas.
Terence Womble
CONTENT MANAGER
I spent the first half of my career working in public relations and marketing mostly in New York City but also in Toronto, Philadelphia and Columbus. Even with clients as diverse as Philip Morris, The Philadelphia Coca-Cola Bottling Company, Shakespeare in Central Park, CAPA, Jazz Arts Group, or Broadway shows, the common theme has been compelling stories. Helping craft and share stories for our clients is my passion.
Other passions? Sure. Tennis, jazz, classical music and classic disco; reading, documentaries, fact-based dramas, and forensic crime shows. I also enjoy a perfectly mixed and presented Manhattan – up or on the rocks.
Sheena Erney
ACCOUNTING
I spent over 10 years in corporate banking and quit corporate life to be a stay-at-home mom before my second child turned one. I love taking my four little ones on adventures, but I missed the hustle and bustle of work life. It’s exciting to work for a small business where we can so easily stay up to date and develop our processes as business needs change. Best of all, I get to work with my husband!
When I'm not working, I enjoy golf, reading, traveling and playing cards. Watching our four children learn and grow is one of the greatest joys of my life.
Nick May
STRATEGIC MARKETING TEAM LEADER
With a foundation in digital marketing, analytics, and strategic leadership, I’ve learned that sustainable growth happens when strategy, data, and execution work in alignment. My approach centers on building marketing systems that are intentional, measurable, and designed to scale — helping businesses move from scattered efforts to focused momentum. At Social Firm. I guide our Strategic Marketing team in developing clear roadmaps that connect brand positioning, digital performance, and revenue growth.
When I’m not at work, you’ll likely find me on the golf course, at the range, or out camping somewhere off the grid. I value time with my son and love being outdoors — whether that’s hiking, sitting around a campfire, or just getting outside with my dog. Staying active, unplugging when I can, and spending quality time with family keeps me grounded and energized.
