Careers

Content Manager

Qualifications.

The ideal Content Manager is a curious, active self-starter who is not afraid to test and challenge others. This person should be positive, confident and passionate. This structured, organized individual knows how to prioritize and motivate others. He or she is detail-oriented, persuasive and persistent. He or she is active in the community and understands the value of spending time building relationships and networking.

The content manager delivers highly relevant content at the right moment. It’s no longer a disruption to the social experience, it’s authentic engagement. The marriage of design and content really can drive results — leading to increased conversations, better click-throughs, higher reach, and positive reception. The Content Manager helps build brand engagement through functional, strong user experiences, content development and design coordination. You’ll be on the front line, working directly with the client, strategists, third-party writers and our creative team to bring their story to its greatest potential.

The ideal candidate is generous, authentic, trustworthy and personable. He or she should have a good sense of humor, and remain approachable and humble. He or she is fascinated with people, humanity and culture. This person is calm under pressure and can be counted on to get the job done.

Content managers are comfortable managing a team of internal or external writers and resources. Content managers are excellent communicators, they are investigative in nature, and they are both punctual and technically proficient.

Responsibilities.

COPYWRITING

Editing and producing copywriting to sell, persuade and call users to action on homepages, service pages, landing pages, email campaigns, advertisements
Collaborates with design/web team to provide content that brings interactive elements to life
Organizes and aids in the development of creative assets for strategy (graphic design, video production, print materials, etc.)
Coordinates email marketing campaign concepts and oversee email plan for campaigns

CONTENT WRITING

Content writing for websites, blog posts, articles, eBooks, lists, infographics & other media
Draft press releases when necessary
Organizes and aids in the development of creative assets for strategy (graphic design, video production, print materials, etc.)

STRATEGIC & ADMINISTRATIVE

Conducts primary and secondary exploratory research to inform various planning components, including target audience analysis and segmentation, literature reviews, industry assessments, competitive reviews, communications audits, and traditional and digital media measurements
Supports the internship program and advise interns on programmatic efforts and high-level projects
Comfortably present project details and concepts through written, verbal and visual presentation
Works with strategists to develops and manages client content plans and publication schedules
Coordinates with clients on projects and serves as a liaison to creative
Provides leadership and coaching to junior team members & interns
Drives long-term content strategy, the development of branding and communications strategies with social strategy and creative
Supports the development of various monthly performance and quarterly reports (e.g. reports for publication notes, surveys, focus groups, in-depth interviews, etc.)
Track your time and manage your tasks using our management software
Manages outsourced content production, editing and approval process from concept to finished product
Ability to recognize levels of writing skills and assign projects accordingly

Specifications.

Required

Enjoy the process of writing and editing as your primary role and responsibility
Knowledge of design process for social & web assets, carrying a design concept from ideation to completion in a well-planned & thoughtful manner
2 year college degree or equivalent experience
Excellent web writing and editing skills
Strong organizational and project management skills and experience working with a variety of source materials
Evidence of career progression with growth and commitment
Experience with G Suite & Microsoft Office
A smart phone with ability to sync email and calendar
Ability to prioritize effectively in a fast-paced environment
Great written and interpersonal communication skills
Desire to do what it takes to be the best at what you do
Strong follow-up and follow-through skills to ensure assets & information are received in a timely manner

Preferred

Experience writing short copy for paid search and paid social ads
Experience with technical SEO writing
Experience with ghostwriting
Evidence of creative contributions to successful marketing or advertising campaigns
BA/BS in English, Journalism, Communications, or related field
1 year experience working in an agency environment
Understanding of key performance metrics for paid Search and Social advertising
Continuing education program certifications
Membership in a local industry-related special interest group

Desired

Previous entrepreneurial experience / entrepreneurial attitude / desires
Holds certifications for Google Adwords and Google Analytics, Facebook Blueprint
Outside interests – hobbies, active roles in organizations, community involvement
Experience with project management and time tracking software, especially Asana & Harvest
Experience managing direct reports

What Sets Social Firm Apart?

Social Firm has been in business for more than a decade, but we strive to keep a start-up vibe focusing on high energy and growth. We are strong believers in professional development. The right candidate can expect to learn something new every day, and we take it upon ourselves to cultivate our talented employees on all levels of marketing and business. We want well rounded employees, and whether you move up internally or move on to bigger and better things in your career, we’re here to help you become better at what you do.

Our culture is extremely important, and we want you to love what you do here. Our management style is not simply aimed at you helping us grow, but us helping you be successful. With this positive synergy, growth will always come naturally.

We are aggressively scaling our business and need energetic team players that want to be part of something big. We are stewards for our clients business success and strive to always do what’s right, providing and showing value to our clients at all times.

Here are a few things you can expect:

We move fast; we test everything; we learn as a team; and, we continuously improve
We are nimble and always ready for anything
Open communication environment based on high-integrity values
Passionate teammates who know how to have fun while winning
Opportunity for growth
Focused on the employee and their personal and professional development
Social Firm is philanthropic and active in the community
The culture is well-regarded and results driven
Opportunity to work on fun campaigns
On-site parking, quick access to downtown, Bexley & Short North / Arena District