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Social Firm Logo

Digital Marketing Agency Akron, Ohio

Build Lasting Relationships with Customers Through

Expert Digital Marketing in Akron, Ohio

No other means of marketing has the ability to produce such intimacy and immediacy with your customers as digital marketing services in Akron, Ohio. And no other form of marketing is as impactful, budget-friendly, and data-driven either.

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Client Reviews

Trust is Everything

Please, don't take our word for it. We truly appreciate our clients, and sometimes they let us know how much they appreciate us, too.

Getting Started

Get ready to expand your possibilities.

Our digital marketing strategists and writers will collaborate with you so your business reaches more new customers, strengthens connections with existing customers, and grows your revenue with digital marketing strategies tailored to your goals.

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Our Services

A Comprehensive Suite of Digital Marketing Services in Akron, Ohio

Your customers are spending more and more time each year looking for products, making purchases, and interacting online. A comprehensive suite of digital marketing services can help you stay in constant touch with the people who matter most to your business.

Digital Advertising

Digital Advertising Akron, Ohio

Digital advertising is no longer a generic medium of paid media. Tactics can range from Google Search advertising (PPC) to Programmatic Display ads or OTT advertising. Our strategists can be your guide.
Digital Advertising
Strategy Services

Digital Marketing Strategy Akron, Ohio

Let us develop a strategy to fit your company’s unique needs for increased visibility, growth and success. Digital marketing is more effective and cost effective than most typical marketing strategies.
Digital Strategy
Search Engine Optimization

Search Engine Optimization Akron, Ohio

With search engine optimization services, you get in-depth analysis of your website and an adaptive, results-focused SEO plan to boost organic search engine rankings. Climb to the top of Google searches!
Search Engine Optimization
Content Marketing

Content Marketing Akron, Ohio

Content marketing helps to create more awareness and interest in your products and services. Increase customer loyalty, as customers feel they are getting helpful information from your business expertise.
Content Marketing
Email Marketing

Email Marketing Akron, Ohio

Email Marketing is cost-effective, easy to personalize and automate, easy to track for engagement and conversion, and it helps you create a one-on-one relationship with your customers right through their inbox.
Email Marketing
Location and Listing Management

Location & Listings Management Akron, Ohio

With so many of your potential customers searching online for products and services nearby, location and listing management is now “a must” in your marketing playbook, ensuring accuracy and relevancy in your business profiles.
Location & Listings Management
CRM & Automation

CRM & Automation Akron, Ohio

Automate your CRM operations and you’ve turbo-charged your ability to collect and analyze customer data, and engage in a thoughtful and meaningful way with your customers throughout their sales journey.
CRM & Automation
Review Management

Review Management Akron, Ohio

With a carefully managed review management program, we help you solicit and collect customer reviews, and mine them for the sort of review gold nuggets that influence potential buyers and inspires new sales.
Review Management
Our Process

Getting Started is Simple

As a digital marketing services agency, we like to keep it simple. The less confusion, the better. The same goes for your business and customers.
Step One

We Do the Research

We discover what sets you apart from the rest by examining the competitive landscape, ascertaining your company’s marketing goals and brand values.
Step Two

Create the Strategy

Budgets, timelines, tactics, channels, content strategy, and creation of digital assets are the building blocks of your strategic marketing initiatives.
Step Three

Deploy Your Strategy

The most challenging part of any deployment - military or otherwise - is the unknown. We’ve eliminated it with solid research and strategy.
Step Four

Analyze and Measure

Are we achieving the goal? Careful analysis is undertaken against established KPIs in order to adjust, recalibrate, and remain enroute to success.
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Our Portfolio

Akron businesses expect great results. We plan to exceed them.

As a digital marketing agency serving clients in Akron, Ohio, we aim to collect and interpret data through key metrics and insights to ensure that your digital marketing and design efforts are on the path to success. Explore our portfolio to find examples for ways to grow your business.

Frequently Asked Questions

You have questions? We have answers.

For now, traditional marketing and digital marketing work in tandem and can produce impressive results. As technology advances and the vast majority of consumers embrace it, it’s expected that digital marketing will be an increasingly important way for your brand to remain relevant and grow a larger audience. More and more, paid advertising in the digital space is out-pacing traditional advertising, such as print and outdoor display advertising.

As a digital marketing agency in Akron, Ohio, Social Firm’s talented team has experience in all forms of marketing and can guide you to the best marketing solutions for your business.

Digital marketing incorporates a wide range of tactics that together offer your company tremendous benefits. As your partner, Social Firm specializes in web design and development, online advertising, ecommerce SEO, market research, and social media marketing—all providing valuable insights into consumer behavior.

Our digital marketing agency also offers expert consultation on graphic design, display advertising, lead generation, email marketing, review management, and additional services tailored to your specific needs. We deliver comprehensive digital solutions while you focus on running your business.

This is an important question, and the answer is that it all starts with the website. Spending your hard-earned money to drive to a website that is not set up to convert is like setting fire to a stack of cash. There are so many things to consider when hiring web developers to design and develop your website.

The first consideration is not only relevant content but also optimized content. Search engines like Google and Bing look very closely at your website's on-page content before determining where your SEO search results should be. Having powerfully written on-site content has never been more important in website design.

A strong and clean website design filled with well-placed calls to action will ensure that as you experience more traffic, that traffic will also convert to more leads and customers. Well-placed imagery, including your logo and branding, will leave a lasting impression.

A well-developed website that includes strong keyword strategies and set-up analytics for data capture will help you measure your digital marketing campaigns so that no money is wasted.

As a digital marketing agency in Akron, Ohio, Social Firm has a talented team of strategists, content writers, and designers specializing in web design and development to help make your online digital strong and ready to convert.

Not only is Social Firm a digital marketing agency, but we also have amazing designers. Our designers not only help with web design and web development, they also excel at brand development, logo design, collateral design, and more. This makes Social Firm, a digital marketing agency in Akron, Ohio, a very turn-key marketing agency for local businesses.

There are many components to creating a successful digital marketing strategy. A host of marketing tools, specific processes, and a disciplined approach to gathering research and acting upon it combine to make successful campaigns. Among the key components of digital marketing are search engine optimization, paid advertising, email marketing, social media marketing, Google ads management, link building, creating optimized content, including video content, and reputation and review management.

Utilizing these tools and processes to manage your marketing efforts requires discipline and careful coordination. To ensure you’re getting the best results, you should work with an experienced digital marketing firm that knows the industry trends and can use that knowledge to help you reach your target audience.

The Social Firm is a digital marketing agency in Akron, Ohio, providing expert marketing services to local businesses for over a decade.

A digital marketing agency has a full suite of lead-generating tactics and tools to help grow your business and drive traffic to your website through an analytical and data-driven approach to digital marketing. Some, but not all of these digital marketing tactics include web design, web development, digital advertising, search engine marketing (also known as pay-per-click and formerly Google Adwords), social media advertising, social media marketing, social media management, local SEO, Google Analytics setup, link building, email campaigns, reputation management, lead tracking and more.

As a digital marketing agency serving Akron, Ohio, Social Firm can help your Akron-based business grow your digital presence.

The strategy for digital marketing involves setting up actions that are performed online in order to reach a set business goal. The process of this is in six steps:

  1. Research and define the goals
  2. Collect data about your audience
  3. Generate leads
  4. Nurture those leads
  5. Take care of past clients
  6. Set up marketing automation

Ideally, once you have a solid idea for what you want to pursue and have a business plan, you should contact a digital marketing firm. The digital marketing experts at Social Firm have created successful campaigns for small businesses for over a decade, managing their graphic design, web design, lead generation, online marketing, social media strategy, google ads management, search engine optimization and more.

Our ROI driven digital marketing approach has helped dozens of local businesses increase website traffic and achieve marketing success.

Digital marketing is important because it helps businesses reach more people and get their message out. It also helps businesses connect with customers in new and exciting ways. With digital marketing, businesses can track how well their campaigns are doing, and make any adjustments necessary for success. By using digital marketing, businesses can reach more people with their message and build relationships with their customers.

News & Insights

Marketing News & Insights

What’s new and happening in the exciting world of marketing and design.

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Industries We Serve

Law Firms, Financial Services, Wealth Management, Home Builders, Home Services, HVAC, Services, Healthcare, Restaurants, Hospitality, Property Management, and more.

© 2026 Social Firm

Matt Erney
STRATEGIC MARKETING DIRECTOR
After founding Social Firm in 2010, I learned that having a healthy business online requires an equal balance of messaging, design and marketing. My vision is to help businesses compete in the marketplace by simplifying, clarifying and then amplifying their message.

I currently lead the Strategic Marketing team at Social Firm. I believe that to achieve greatness, one must be intentional and move quickly with focus beyond one’s self. I love Columbus and am energized by helping businesses realize their digital potential.
Jason Willis
CREATIVE DIRECTOR
Like many in the design world, I started out as a freelance. My early career was on the sales and marketing side of business, and I’ve worked with, and for several large companies. However, my greatest joy is helping and sharing in the success of locally owned organizations.

When I’m not tailgating at an OSU game or playing tennis, I love traveling and creating new experiences with my best girl Kelly and my "little gentleman" dog Charlie. I like visiting all the new restaurants popping up around town and seeing which one can make the best Old Fashioned.
Julie Englerth
EXECUTIVE ASSISTANT
Julie is fully remote and hails from Longview, Texas, deep in the heart of the “Piney Woods” of East Texas where she lives with her husband and three amazing kids. She is also an experienced worship leader at her local church where her husband is a full-time worship pastor. Julie is passionate about encouraging and empowering people around her, leading worship, leading small groups at her church, or spending time with her loved ones.

She works closely with Matt in day-to-day communications and strategic planning. She has a knack for learning new things quickly!
Laura Elliott
Senior Digital Strategist
I have been in the digital marketing space since graduating from Xavier University in 2012 and I have experience in both the B2C and B2B realms. I specialize in digital advertising and have seen how it has evolved and grown over time. It has been exciting to keep up with all the new developments and changes throughout the years in the world of advertising and I thoroughly enjoy researching ways to leverage these changes to improve success for my clients. Throughout my career, I’ve honed and adapted my skills in data analytics and lead generation and enjoy learning about new industries and driving success for each of my clients!

When I’m not at work, I love to spend time with my family and traveling. My main goal is to travel all over the world with my husband and son!
Ally Gatien
DIGITAL SPECIALIST
Since graduating from the University of Dayton in 2021 with a focus in Marketing, I have worked for both a small local media agency and a large television station. In my professional career, I am most recently coming from a Digital Sales Coordinator role where I was able to focus in on all Digital Marketing tactics after learning about the world of broadcast TV. I am passionate about helping others and I look forward to being able to help countless local businesses as a Digital Specialist on a more efficient and effective scale!
Geno Marinelli
DIGITAL SPECIALIST
A fresh graduate from The Ohio State University, I’m excited to absorb as much as I possibly can! With prior experience in both advertising creative and strategy, I’m excited to learn from the best. I enjoy staying ahead of the curve, understanding or contextualizing the latest trends and developments in tech and Marketing. If there’s a disruptor, I want to know how it works, why it’s working, and if it can work for us.

As a Digital Marketing Specialist, I will assist in strategy, implementing changes and new initiatives on behalf of our clients helping them to reach their goals and achieve results. My favorite part of any final reveal is the before and after; the side-by-side comparison of the old and the new motivates me to always be looking for new and innovative ideas.
Terence Womble
CONTENT MANAGER
I spent the first half of my career working in public relations and marketing mostly in New York City but also in Toronto, Philadelphia and Columbus. Even with clients as diverse as Philip Morris, The Philadelphia Coca-Cola Bottling Company, Shakespeare in Central Park, CAPA, Jazz Arts Group, or Broadway shows, the common theme has been compelling stories. Helping craft and share stories for our clients is my passion.

Other passions? Sure. Tennis, jazz, classical music and classic disco; reading, documentaries, fact-based dramas, and forensic crime shows. I also enjoy a perfectly mixed and presented Manhattan – up or on the rocks.
Sheena Erney
ACCOUNTING
I spent over 10 years in corporate banking and quit corporate life to be a stay-at-home mom before my second child turned one. I love taking my four little ones on adventures, but I missed the hustle and bustle of work life. It’s exciting to work for a small business where we can so easily stay up to date and develop our processes as business needs change. Best of all, I get to work with my husband!

When I'm not working, I enjoy golf, reading, traveling and playing cards. Watching our four children learn and grow is one of the greatest joys of my life.
Doug Bierl
STRATEGIC PROJECT MANAGER
I have an inherent desire to help people and I like to figure out how to best connect people with something they need. That led me to a career in marketing and client services, primarily in marketing strategy and planning in product management, advertising account management, and marketing consulting.

When I’m not at work, you may see me walking the streets of Westerville with my wife, Julaine, or in a cafe meeting with a guy talking about life and faith. I value time with family, staying physically active and being outdoors brings me energy and joy.