Social Firm Logo
Social Firm Logo

Web Design & Development

Turn-Key, Professional, and SEO Optimized

Web Design & Development

Create a customer-generating fully-managed website with marketing as the #1 priority. It all starts with your web design, and Columbus, Ohio businesses understand that.

Marketing Importance

Having a Powerful Website is More Important Than Ever in Columbus, Ohio

A Social Firm web design is built from the ground up to help you fully leverage your online presence. We’ve spent years building a professional web design and development process that scales with the needs of your business in Central Ohio and beyond. Our websites are built to transition seamlessly into our robust online marketing services.

Web Design & Development Columbus Ohio
Our Portfolio

Columbus businesses expect great results. We plan to exceed those expectations.

Our goal as a digital marketing and web design agency in Columbus, Ohio is to gather and analyze data through benchmarks and analytics to ensure that your digital marketing and design efforts are moving in the right direction. Visit our portfolio and hopefully you can gain some inspiration from some of our projects.

The Benefits

It all starts with the website.

An outdated website design will oftentimes turn visitors away. A beautifully crafted and user-friendly website is so important to driving quality traffic and receiving the qualified leads you’re looking for. This requires a mix of relevant content, clear navigation and an appealing look and feel. Here's all that goes into a new website design.

Content Copywriting

We’ll work closely with you and your team to write content that clarifies your message that tells a story about your business and how your products and services help others.

Search Engine Optimized

All Social Firm website designs have the foundation set for complete search engine optimization. Learn more about our SEO services.

Mobile Responsiveness

A mobile responsive website design automatically responds to fit any mobile device, as well as aids in your search rankings.

Custom Graphic Creation

We create graphics specific to your business or needs for your website design. Everything from photo editing to branded stock photography and custom iconography creation.

Web Hosting & Maintenance

We have the capability of hosting your website. We always prefer to host your website so we can make sure your website is updated and working properly.

Seamless Development

We’ll always build your new website design in a test environment, hidden from the public. Your customers will never know until the new site is launched.
Our Process

Creating an Effective Website has Never Been Easier

At Social Firm, we like to keep it simple. The less confusion, the better. The same goes for your business and customers.

Step One

Content Development

Social Firm has an in-house content team that will craft all of your website content and copy using a proven story-based copywriting framework.
Step Two

Design & Layout

Our experienced web designers will take your vision and bring it to life. Every page will be painstakingly designed with fresh imagery and custom iconography to propel your brand.
Step Three

Development

After your website design is approved, we begin developing your website in our staging environment so your current website will never see downtime.
Step Four

Ready for Launch

After an extensive quality assurance check, our development team will launch your new fully-responsive SEO -friendly WordPress website with no downtime for your customers.

Additional Solutions

Comprehensive Hosting, Maintenance, and Development

Web Hosting Services

Advanced Technology Meets Strategic Web Hosting Solutions

Professional web hosting services transform how businesses maintain their online presence through sophisticated hosting infrastructure. Our experienced hosting team provides a variety of cloud hosting solutions that deliver exceptional performance while ensuring maximum uptime and security. From basic cloud hosting to more dedicated custom hosting, we leverage advanced technology and proven hosting solutions to build reliable web hosting environments.

WordPress Website Maintenance

Social Firm's typical maintenance plans include the following:

  • Priority tech support is included each month
  • Server and application configurations to ensure daily backups
  • Summary of works completed upon request
  • In the event your website gets hacked or a virus, we will make it a top priority to resolve the issue in its entirety
  • Regular security updates, WordPress updates, and plugin updates
  • Monthly plugin updates & break/fix protection from updates as needed
  • CDN and caching management (if applicable)
  • Basic troubleshooting or website rollbacks due to user error

Web Development Services

Advanced Technology Meets Strategic Web Development

Our comprehensive web development services eliminate common website problems like slow loading times, poor mobile optimization, and weak search engine visibility while dramatically improving user engagement through strategic design and development approaches.

Website Success

Start Winning Customers Today with a Professional Turn-Key Website

As a growing business, it’s especially important for your website to look sharp and professional. Not only is the design important, the content and technical aspects of the website need to be sharp as well. Having a user-friendly website will allow your customers to engage with you more effectively.

Email Marketing Success
Client Reviews

Trust is Everything

Please, don't our word for it. We truly appreciate our clients, and sometimes they let us know how much hey appreciate us too.

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Phill Osaka
8 November 2022
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I'm currently working on two projects with Social Firm and to date can not come up with a single complaint about their ability, service, communication or character. They've been wonderful to collaborate with and have certainly earned any future business I need in the field. As my grandma would have always said, had my grandma ever dealt with them; You've always got firm footing with the Social Firm.
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Cindy Snide
22 May 2022
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Our technology consulting firm has worked with Social Firm on two projects so far and we are excited to continue our relationship. First, they have been amazingly quick to respond. Beyond that, I am thrilled with how well they seem to understand our needs and ask the right questions to bring us to the end result we are seeking. We are looking forward to working with them on so much more.
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Myers Real Estate
2 June 2020
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The Social Firm creates all of our marketing material and created our website. The process for creating new material is smooth and easy. Jason does a wonderful job taking our ides and thoughts and turning them into the message we are looking for. We will look to The Social Firm for all of our marketing needs!
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Anthony Timperman
4 April 2024
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I highly recommend The Social Firm to any company/brand looking to increase their growth and profitability. Their team leads with integrity, consistency, and open communication. TSF created an awesome website for our brand and has been instrumental in leading our SEO strategy. In a design/ad/marketing landscape packed with talent, The Social Firm stands out as a reputable and reliable leader in the space.
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Rachel Kutay
10 December 2021
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Working with Social Firm has been phenomenal. Matt, Jason, and everyone I've worked with on their team were exceptionally professional, creative, and fun. They were able to understand our business, our market, and our clients and in turn provide us with a website that I couldn't be more proud of. I highly, HIGHLY, recommend them for web design and marketing needs. They love small businesses and make you feel like friends. I cannot thank them enough!
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Adam Koos
24 February 2025
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Tired of trying to understand what SEO and SEM are, how they benefit you, and if they even work? Looking for a team of people who will not only educate you and “get the job done,” but a team that takes the time to educate you, understand your business, and provide you with only the marketing you NEED? I’ve worked with three different digital marketing firms over the years, but none have come close to the level of strategy, execution, and sheer commitment that Social Firm brings to the table. They don’t just throw cookie-cutter solutions at you and hope something sticks. Instead, they take the time to understand your brand, your audience, and your goals - then they build a plan that actually works, all while tracking KPIs and adjusting your marketing strategy along the way. From web design and branding to SEO and SEM, every project they touch is handled with precision, creativity, and a level of care that’s honestly hard to find in this space. The team is insanely responsive, ridiculously knowledgeable, and they’re just flat-out good people. So, if you’re on the fence about hiring a digital marketing firm, let this be a review that instills trust. You won’t regret it. They’re not just another digital marketing agency. Quite frankly, they’re one of the best investments I’ve ever made in my business.
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Ken Sheppard
24 March 2026
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The entire team has been great. They communicate with me. They progress my projects along. The writing of content is excellent. Top notch team! i am happy with their efforts.
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Jill Eisenberg
28 April 2025
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I have worked with Matt and team for many years! I appreciate their attention to detail and partnership!
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Henry Loe
3 July 2024
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Words cannot express how amazing it was to work with the Social Firm. Not only did they deliver an outstanding website for us that involved coordinating with several internal stakeholders, but they remained available throughout the entire process. I exchanged emails with their PM on a daily basis and always received a quick response throughout the entire 6-month-long project. This team is second to none, and I would highly recommend their services.
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Charles Fox
6 June 2024
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Getting a website high in Google rankings takes far more advanced knowledge of internet mechanics than it used to. In our experience, we have found no web developers even close to the caliber of The Social Firm. There are lots of developer promises out there, but real, verified, and proven delivery is a whole other ball game.
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Rockford Homes
1 June 2020
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"Great company to work with! Very professional and prompt, highly recommended for all kinds of design work.
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Garret Mouser
8 August 2022
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Since partnering with the Social Firm for website management and digital marketing, my medical practice has experienced a significant increase in new patient volume. They are great team to work with!
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Ben Dils
5 October 2023
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Social Firm has provided excellent guidance for my business. Their team is very responsive, honest and knowledgeable in the digital marketing space. I would highly recommend them! Ben Dils - Owner Granville Concierge
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Gina Howard
26 February 2025
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Social Firm is the kind of marketing partner every operations leader dreams of. They’re responsive, proactive, and reliable - which means fewer headaches for me. From website updates to SEO and digital strategy, they handle everything seamlessly. If I need something fixed or improved, it’s done - fast and correctly. More importantly, they don’t just wait for direction; they bring solutions to the table. Marketing and operations have to work hand in hand, and The Social Firm makes that happen effortlessly. If you want a team that actually makes your business run smoother, you’ve found them.
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Caleb Hawkins
24 August 2022
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The Social Firm does amazing work and they are quick to respond. We will continue to utilize their services for all of our web design projects!
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Crown Services, Inc. HQ
11 April 2023
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Social Firm is without a doubt, one of the finest companies we’ve had the honor to collaborate with. What truly sets Social Firm apart is their exceptional communication. They were always accessible to discuss my SEO and G4 analytics project needs, and their team always went above and beyond to guarantee satisfaction. Their responsiveness and attention to detail made the entire process stress-free and efficient for our Marketing Department (also known as The Crown Creative Collab).
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Rodrigo Mendez
4 December 2023
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This is hands down one of the best teams we've ever worked with. They executed a complex, beautiful website that's already yielding ROI - all under a very challenging production schedule. Professional, Creative, Fast and Responsive are all easy words to describe this team. Highly recommended.
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Rae Lemley
31 July 2023
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We at Jarvis Law Office signed on with The Social Firm for SEO, web management, content management, programmatic display, and graphic design services about four months ago. We are currently working through a pretty significant mess created by the previous digital marketing vendor which, is going very well. The team carefully listens to our needs and reacts appropriately. The Social Firm is very responsive and detail oriented and as an added plus, a pleasure to work with!
News & Insights

Website Design News & Insights

What’s new and happening in the exciting world of marketing and design.

Getting Started

Let’s unlock your brand's potential together.

Schedule a discovery call today to share your web design goals and see how Social Firm can help. We'll walk you through the process, and see if we're a good fit for your business.

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Frequently Asked Questions

You have questions? We have answers.

Absolutely. Whether it’s a typical online store with product pages that need shipping, an online store that sells digital subscription services for your small business products, or you just want to accept credit card payments, we can help build you an eCommerce site.

As a turn-key web design company, we have several ecommerce tools to help you sell products online.

Yes! The purpose of our web design services is to set up your website design with a primary goal of converting business. As a Columbus, OH digital agency, Social Firm’s marketing services include everything from search and social advertising to content marketing and social media marketing. Social Firm is not only a website designer in Columbus, Ohio but a full solution graphic design firm with several full solution digital management services.

To see our full range of online advertising services, click here.

Yes. We have spent years creating optimized and secure cloud-based hosting services for all of our web clients. Our hosting platform includes an SSL certificate as well as weekly backups of your website.

Having a web design agency that provides a fully integrated analytics dashboard is a powerful tool to track the effectiveness of your digital marketing efforts. After your web development is complete, and you implement your digital strategy, we can connect your analytics and data to one cohesive marketing dashboard. These data points can be as simple as an increase in social media likes and follows, to conversion tracking on digital marketing campaigns or tracking website visitors. Digital marketing agencies should all have the ability to provide a 24/7 analytics dashboard for all small businesses engaged in any online marketing efforts.

Social Firm is not only a website design company in Columbus, OH, but also a Columbus digital agency aimed at providing client solution innovations for all of our clients. We create websites, build powerful advertising campaigns and build up digital marketing efforts with the sole focus of helping local clients win in the marketplace.

Creating quality content for a website takes time. You should start with a story-driven approach that connects with your target audience and identifies their struggles as a consumer. Then, you will want to position yourself as the expert and guide them on a journey to becoming a customer. Additionally, you’ll want to make sure your content is SEO optimized.

Typically, web design and development takes 90 days. On occasion, this may take longer due to additional complexities such as the need for advanced ecommerce capabilities for online stores, or your website sitemap is larger in size. And sometimes, for smaller web design projects, we can have a website completed in as little as 45-60 days.

As a web designer, our goal is always 45 days, however we’ll let you know up front if your web design project may last a little longer than that.

At Social Firm, we have a program called Simplicity that allows small businesses to have a fully custom WordPress website built with a low budget-friendly monthly payment. The Simplicity Program is a fully managed, turn-key solution for small businesses.

In the Simplicity program, we also offer a full range of digital marketing and design add-on services. Click here to learn more about our budget-friendly Simplicity Program for small businesses.

A professional website should be easy to navigate and user-friendly. Your website should have a professional design and story-driven copy that guides the audience on a journey to becoming a customer. It’s important to have clear calls-to-action throughout each page to guide your visitors to take action.

There are several factors that go into the design process for a new website project. As web designers in Columbus, OH, website development is the confluence of thoughtful graphic design and web development. However one of the most important factors in your new site is creating relevant content. Quality content is one of the most important aspects of your online presence. Speaking to your customers clearly and concisely will increase the likelihood of conversions.

Strong branding will also leave a positive impression with your visitors. There are several design elements that will help increase conversions. These include a great logo, powerful hero image on your home page, and vivid and an attractive color palette throughout your site.

Great web design should get your site visitors where they need to go with just a few clicks. Whether they like to shop online, or are simply looking for more information on your company, a thoughtful user experience is important. We don’t just build websites, we build responsive websites so your customers can see what you offer clearly on any device. We are a web design firm in Columbus Ohio dedicated to providing the highest quality in our custom websites.

The kickoff meeting can be a powerful tool not only for us getting to know your business goals, but can also be a very clarifying process for you. We will build your target customer personas, walk you through our story-based framework for on-page content as well as an extensive design discovery. As a web design agency as well as a digital marketing agency, we take a holistic marketing-first approach to your custom web design.

A content management system, or CMS, is an application that is used to manage content and allows multiple contributors to create, edit and publish content. One of the most popular CMS platforms is WordPress. WordPress is great for web designers that want to create beautiful web designs without all of the custom coding. WordPress basically does all the heavy lifting so designers can concentrate on the web design itself. WordPress powers roughly one third of the internet today and is perfect for small business website design.

SEO is one of the most important long-term digital marketing strategies your small business can use in your digital marketing efforts. A great SEO strategy for local searches can move your online search ranking to the top of searches organically. Being on page one of a particular search on search engines like Google or Bing is a trusted place for a business website to be. This will increase the likelihood of someone engaging with your products or services. Advanced content marketing, back-linking and keyword research and implementation are just a few of the tactics used to increase your search ranking.

SEO is a long-term online marketing process for most businesses, so be patient and trust in the process. If you’re in a competitive business sector, chances are your competitors are working hard to out-rank your small business online and attract customers with their own SEO work as we speak. If you’re looking to reach more potential customers and rank higher online, SEO capabilities are important to have integrated into your web design.

If your marketing goals include getting more leads now, a paid digital advertising strategy might be your immediate answer. As a Columbus website design company and digital marketing agency, we can help with all of the above.

Matt Erney
STRATEGIC MARKETING DIRECTOR
After founding Social Firm in 2010, I learned that having a healthy business online requires an equal balance of messaging, design and marketing. My vision is to help businesses compete in the marketplace by simplifying, clarifying and then amplifying their message.

I currently lead the Strategic Marketing team at Social Firm. I believe that to achieve greatness, one must be intentional and move quickly with focus beyond one’s self. I love Columbus and am energized by helping businesses realize their digital potential.
Jason Willis
CREATIVE DIRECTOR
Like many in the design world, I started out as a freelance. My early career was on the sales and marketing side of business, and I’ve worked with, and for several large companies. However, my greatest joy is helping and sharing in the success of locally owned organizations.

When I’m not tailgating at an OSU game or playing tennis, I love traveling and creating new experiences with my best girl Kelly and my "little gentleman" dog Charlie. I like visiting all the new restaurants popping up around town and seeing which one can make the best Old Fashioned.
Julie Englerth
CLIENT ENGAGEMENT MANAGER
Julie is fully remote and hails from Longview, Texas, deep in the heart of the “Piney Woods” of East Texas where she lives with her husband and three amazing kids. She is also an experienced worship leader at her local church where her husband is a full-time worship pastor. Julie is passionate about encouraging and empowering people around her, leading worship, leading small groups at her church, or spending time with her loved ones.

She works closely with Matt in day-to-day communications and strategic planning. She has a knack for learning new things quickly!
Justin Kline
Web Developer
Like many in the web design world, I started out building websites for small projects and grew into a career focused on helping businesses and organizations strengthen their online presence. Over the past 20+ years, I’ve worked as a WordPress Designer and Developer, building websites for a wide range of clients, including many charity and faith-based organizations, focused on creating clean, easy-to-use sites that reflect each mission clearly. I enjoy taking ideas and turning them into simple, effective websites that help organizations connect with people and share what they do in a meaningful way.

Outside of work, I spend time with my wife and kids, enjoy music, strong coffee, and a great cheeseburger!
Ally Gatien
DIGITAL SPECIALIST
Since graduating from the University of Dayton in 2021 with a focus in Marketing, I have worked for both a small local media agency and a large television station. In my professional career, I am most recently coming from a Digital Sales Coordinator role where I was able to focus in on all Digital Marketing tactics after learning about the world of broadcast TV. I am passionate about helping others and I look forward to being able to help countless local businesses as a Digital Specialist on a more efficient and effective scale!
Geno Marinelli
DIGITAL SPECIALIST
A fresh graduate from The Ohio State University, I’m excited to absorb as much as I possibly can! With prior experience in both advertising creative and strategy, I’m excited to learn from the best. I enjoy staying ahead of the curve, understanding or contextualizing the latest trends and developments in tech and Marketing. If there’s a disruptor, I want to know how it works, why it’s working, and if it can work for us.

As a Digital Marketing Specialist, I will assist in strategy, implementing changes and new initiatives on behalf of our clients helping them to reach their goals and achieve results. My favorite part of any final reveal is the before and after; the side-by-side comparison of the old and the new motivates me to always be looking for new and innovative ideas.
Terence Womble
CONTENT MANAGER
I spent the first half of my career working in public relations and marketing mostly in New York City but also in Toronto, Philadelphia and Columbus. Even with clients as diverse as Philip Morris, The Philadelphia Coca-Cola Bottling Company, Shakespeare in Central Park, CAPA, Jazz Arts Group, or Broadway shows, the common theme has been compelling stories. Helping craft and share stories for our clients is my passion.

Other passions? Sure. Tennis, jazz, classical music and classic disco; reading, documentaries, fact-based dramas, and forensic crime shows. I also enjoy a perfectly mixed and presented Manhattan – up or on the rocks.
Sheena Erney
ACCOUNTING
I spent over 10 years in corporate banking and quit corporate life to be a stay-at-home mom before my second child turned one. I love taking my four little ones on adventures, but I missed the hustle and bustle of work life. It’s exciting to work for a small business where we can so easily stay up to date and develop our processes as business needs change. Best of all, I get to work with my husband!

When I'm not working, I enjoy golf, reading, traveling and playing cards. Watching our four children learn and grow is one of the greatest joys of my life.
Nick May
STRATEGIC MARKETING TEAM LEADER
With a foundation in digital marketing, analytics, and strategic leadership, I’ve learned that sustainable growth happens when strategy, data, and execution work in alignment. My approach centers on building marketing systems that are intentional, measurable, and designed to scale — helping businesses move from scattered efforts to focused momentum. At Social Firm. I guide our Strategic Marketing team in developing clear roadmaps that connect brand positioning, digital performance, and revenue growth.

When I’m not at work, you’ll likely find me on the golf course, at the range, or out camping somewhere off the grid. I value time with my son and love being outdoors — whether that’s hiking, sitting around a campfire, or just getting outside with my dog. Staying active, unplugging when I can, and spending quality time with family keeps me grounded and energized.