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Email Marketing Services

Engage, Inform and Convert with Powerful

Email Marketing

Email marketing in Columbus, Ohio already reigns supreme among digital marketing services, but it’s anticipated to increase in relevance even more! And why not? It’s cost effective, customer-focused, and able to make a real ROI impact on your business.

Email Engagement

Do people even bother opening emails anymore?

For some businesses, fear surrounding this simple question has kept them from utilizing one of the most powerful and effective digital marketing tools there is. For others, the fear that email marketing will make people angry and they’ll stop buying the company’s products or services has impeded progress. But are these fears warranted? Nope.

Email Marketing Services Columbus Ohio
The Benefits

Email usage is growing in Columbus. Lean into the growth with a well-planned email marketing strategy.

Is email popular? You bet it is. Should your business be using email marketing services? Absolutely! As a digital marketing company in central Ohio, Social Firm has expertise in multiple email marketing platforms such as HubSpot, Active Campaign, Mailchimp and more.

Personalized & Timely Communications

Build important and lasting relationships with your customers. Learn what moves them, motivates them to buy, and when. Email marketing gives you the power to communicate meaningfully, track responses accurately, and enjoy measurable results quickly.

Cost Effective

Email marketing is remarkably cost effective. Unlike some traditional and new media advertising campaigns where costs can soar, email marketing proves economical in terms of time required for creation and deployment, including labor and production costs.

Direct Sales Channel

Unlike traditional advertising, with email marketing, you have a direct line to your most loyal customers and your best-qualified sales leads. Save time and money while gaining the ability to cultivate and grow an email list that measurably generates revenue.

Generate Traffic & Quality Leads

Email marketing puts you in direct contact with established and potential customers, and generates quality traffic to your website, landing pages, or special offers. Plus email blasts are often shared among like-minded customers thereby creating potential for even more leads and sales.

Added Value & Customer Insights

Share rich and interesting content that wouldn’t otherwise fit within other sales frameworks. Plus, you can gain important customer insights with surveys, feedback, and by tracking opens, clicks and shares as potential purchasers interact with the content contained within the email.

Pure Gold: Email List Ownership

Email marketing is nothing without email lists, and the better the email lists the more ROI for your email blasts. Your email subscribers represent pure revenue gold for your company. And in email marketing, he who owns the gold rules.
Our Process

Create a Winning Email Marketing Strategy

With the right strategy, you can harness the power of email marketing to drive engagement, increase ROI and generate leads in Columbus.

Step One

Let’s Meet

Let’s meet to not only determine the purpose of your email campaign, but also its target audience and what sort of message you want to communicate. Context is everything.
Step Two

Create the Strategy

This is our discovery stage where we dig a little deeper to determine a plan of action, establish your target audience, create goals and budgets, and propose the appropriate tools.
Step Three

List Building & Prep

Now’s the time to research and compile appropriate lists and conduct the proper hygiene to cut down on bounced or bad addresses. We also create all necessary templates for your approval.
Step Four

Campaign Launch & Analysis

Data is your friend! Collecting and analyzing data is key to ensuring your campaign is achieving the desired results. We’ll show how your marketing efforts are converting customers to help with future marketing efforts.
Strong ROI

Are you ready for email marketing success?

Research has shown that for every $1 a company spends on email marketing services, it can expect to earn $38.

With a minor investment of time and money, you can receive major benefits in brand awareness, lead generation, and robust sales. Invest in email marketing services to enhance your company’s ability to target audiences, drive sales, and grow revenue starting today.

Email Marketing Success
Client Reviews

Trust is Everything

Please, don't take our word for it. We truly appreciate our clients, and sometimes they let us know how much they appreciate us, too.

News & Insights

Marketing News & Insights

What’s new and happening in the exciting world of marketing and design.

Getting Started

Get ready to expand your possibilities.

Our digital marketing strategists and writers will collaborate with you so your business reaches more new customers, strengthens connections with existing customers, and grows your revenue with digital marketing strategies tailored to your goals.

By providing a telephone number and submitting this form you are consenting to be contacted by SMS text message. Message & data rates may apply. You can reply STOP to opt-out of further messaging. View our privacy policy and terms and conditions.

Frequently Asked Questions

You have questions? We have answers.

There are many ways to build an email list. Offering your audience something in return for their email address is the most effective strategy. For example, offering a percent off their purchase or providing a useful PDF download is a great way to encourage email subscriptions on your website. Not only will this build your email list, but it will also bring you qualified leads.

Launching an email marketing campaign isn’t super difficult, but it does require some planning and set up. You’ll need to create an email list of people you want to send your emails to, create the content for your emails, design the emails, and then send them out. It can take some time to do all of these things, but with the right tools, knowledge, and email marketing services such as those provided by Social Firm.

Some of the most popular email services are Act-On, Active Campaign, AWeber, Constant Contact, Hubspot, Keap®, Mailchimp®, and Sendinblue. Regardless of the technology you’re using, the most important aspects of email marketing are the campaign setup, list building and hygiene, development of your messaging, and automation. Assuring that these aspects are managed and monitored properly is the key to a successful campaign.

There are tons of email marketing services that offer similar features. Our top three picks for small businesses based on research, experience, and reporting are Active Campaign, Mailchimp, and Hubspot. However, the best option can vary based on your industry and budget.

A successful email marketing campaign consists of many moving parts. First, your subject lines must entice subscribers to open your emails. Second, the email copy must speak directly to your targeted audience. Connect with your audience by providing a solution to a problem, helping them overcome an obstacle, or sharing a testimonial from a customer just like them. Lastly, a great email marketing campaign always has a clear call to action.

As a digital marketing agency in Columbus, Ohio, our marketing team will work with you to create the perfect email marketing solution.

Email marketing allows for the development of brand awareness, the building of credibility, and establishing trustworthy relationships with the customer. Also, it is a perfect way to generate leads, drive more sales, and boost website traffic.

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Industries We Serve

Law Firms, Financial Services, Wealth Management, Home Builders, Home Services, HVAC, Services, Healthcare, Restaurants, Hospitality, Property Management, and more.

© 2026 Social Firm

Matt Erney
STRATEGIC MARKETING DIRECTOR
After founding Social Firm in 2010, I learned that having a healthy business online requires an equal balance of messaging, design and marketing. My vision is to help businesses compete in the marketplace by simplifying, clarifying and then amplifying their message.

I currently lead the Strategic Marketing team at Social Firm. I believe that to achieve greatness, one must be intentional and move quickly with focus beyond one’s self. I love Columbus and am energized by helping businesses realize their digital potential.
Jason Willis
CREATIVE DIRECTOR
Like many in the design world, I started out as a freelance. My early career was on the sales and marketing side of business, and I’ve worked with, and for several large companies. However, my greatest joy is helping and sharing in the success of locally owned organizations.

When I’m not tailgating at an OSU game or playing tennis, I love traveling and creating new experiences with my best girl Kelly and my "little gentleman" dog Charlie. I like visiting all the new restaurants popping up around town and seeing which one can make the best Old Fashioned.
Julie Englerth
EXECUTIVE ASSISTANT
Julie is fully remote and hails from Longview, Texas, deep in the heart of the “Piney Woods” of East Texas where she lives with her husband and three amazing kids. She is also an experienced worship leader at her local church where her husband is a full-time worship pastor. Julie is passionate about encouraging and empowering people around her, leading worship, leading small groups at her church, or spending time with her loved ones.

She works closely with Matt in day-to-day communications and strategic planning. She has a knack for learning new things quickly!
Laura Elliott
Senior Digital Strategist
I have been in the digital marketing space since graduating from Xavier University in 2012 and I have experience in both the B2C and B2B realms. I specialize in digital advertising and have seen how it has evolved and grown over time. It has been exciting to keep up with all the new developments and changes throughout the years in the world of advertising and I thoroughly enjoy researching ways to leverage these changes to improve success for my clients. Throughout my career, I’ve honed and adapted my skills in data analytics and lead generation and enjoy learning about new industries and driving success for each of my clients!

When I’m not at work, I love to spend time with my family and traveling. My main goal is to travel all over the world with my husband and son!
Ally Gatien
DIGITAL SPECIALIST
Since graduating from the University of Dayton in 2021 with a focus in Marketing, I have worked for both a small local media agency and a large television station. In my professional career, I am most recently coming from a Digital Sales Coordinator role where I was able to focus in on all Digital Marketing tactics after learning about the world of broadcast TV. I am passionate about helping others and I look forward to being able to help countless local businesses as a Digital Specialist on a more efficient and effective scale!
Geno Marinelli
DIGITAL SPECIALIST
A fresh graduate from The Ohio State University, I’m excited to absorb as much as I possibly can! With prior experience in both advertising creative and strategy, I’m excited to learn from the best. I enjoy staying ahead of the curve, understanding or contextualizing the latest trends and developments in tech and Marketing. If there’s a disruptor, I want to know how it works, why it’s working, and if it can work for us.

As a Digital Marketing Specialist, I will assist in strategy, implementing changes and new initiatives on behalf of our clients helping them to reach their goals and achieve results. My favorite part of any final reveal is the before and after; the side-by-side comparison of the old and the new motivates me to always be looking for new and innovative ideas.
Terence Womble
CONTENT MANAGER
I spent the first half of my career working in public relations and marketing mostly in New York City but also in Toronto, Philadelphia and Columbus. Even with clients as diverse as Philip Morris, The Philadelphia Coca-Cola Bottling Company, Shakespeare in Central Park, CAPA, Jazz Arts Group, or Broadway shows, the common theme has been compelling stories. Helping craft and share stories for our clients is my passion.

Other passions? Sure. Tennis, jazz, classical music and classic disco; reading, documentaries, fact-based dramas, and forensic crime shows. I also enjoy a perfectly mixed and presented Manhattan – up or on the rocks.
Sheena Erney
ACCOUNTING
I spent over 10 years in corporate banking and quit corporate life to be a stay-at-home mom before my second child turned one. I love taking my four little ones on adventures, but I missed the hustle and bustle of work life. It’s exciting to work for a small business where we can so easily stay up to date and develop our processes as business needs change. Best of all, I get to work with my husband!

When I'm not working, I enjoy golf, reading, traveling and playing cards. Watching our four children learn and grow is one of the greatest joys of my life.
Doug Bierl
STRATEGIC PROJECT MANAGER
I have an inherent desire to help people and I like to figure out how to best connect people with something they need. That led me to a career in marketing and client services, primarily in marketing strategy and planning in product management, advertising account management, and marketing consulting.

When I’m not at work, you may see me walking the streets of Westerville with my wife, Julaine, or in a cafe meeting with a guy talking about life and faith. I value time with family, staying physically active and being outdoors brings me energy and joy.