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Online Business Listing Management

Manage All of Your Digital Business Listings With

Location & Listings Management

Local listings management is a powerful local SEO tactic that guarantees all your company’s business offices or service areas around Columbus, Ohio are accurately featured on directories like Google Business Profile, Facebook Places, Apple Maps, and more.

Location & Listings Management

You have your location, your website, but no customers.

You thought that once you launched your business and a website, you’d be inundated with new customers. Customers haven’t materialized, and if they don’t appear soon, your business may not exist either.

We can help get your business noticed by the people looking for your products right nearby. Location and listings management solidify your single source of truth online.

Online Business Listing Management
The Benefits

Get your business noticed, no matter where your locations are in central Ohio.

If you are looking to grow your business and increase visibility, our Columbus digital marketing agency can help. We specialize in local SEO, directory listings, and Google Business Profile optimization, so you can reach more customers and increase your visibility online.

Improve Your Business’s Findability

Our services include creating and verifying business listings, managing multiple locations, and optimizing your listings for targeted keywords.

Boost Your Search Rankings

As your business starts to appear higher in directories and local websites, search engines will view you as relevant, thereby boosting your SEO results and attracting more customers.

Get Found on Voice Search

Voice search results come from search engines and online websites. Listings and location management ensures you show up in these voice searches by placing your up-to-date information on the most effective and relevant sites.

Spend More Time Running Your Business

Spending more time running your business means that you put more effort into making sure it succeeds. With the team of digital marketing experts at The Social Firm, you’re bound to succeed.
Our Process

More customers, traffic and revenue are nearer than you might realize.

Our dedicated team of digital marketing and SEO experts in Columbus is ready to help put your business on the map with custom listings and a location strategy. It’s an easy four-step process to get started.

Step One

Collect Assets & Information

We meet with you to get to know your company and your customers’ pain points, and collect vital assets and information about your existing locations and service areas.
Step Two

Create a Unique Listings Profile

We develop full and accurate profiles for each location to help better define for your customers your company’s unique qualities and key offerings.
Step Three

Data Dive & Duplicates Suppression

We dig into the data, conduct hygiene, and suppress duplicates to make certain the data associated with each location and your products and services is accurate and up-to-date.
Step Four

Program Rollout Across the Web

We roll out your program to numerous sites across the internet making your business more visible to potential customers, and ensuring your customers receive accurate information they can trust and value.
The Importance

Location, location, location—your business's secret weapon.

Where you are physically can now determine where you appear digitally. With strategic listings and location management, your coordinates become a magnet drawing customers through your door rather than past it.

In today's marketplace, being found is the foundation of being chosen.

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Client Reviews

Trust is Everything

Please, don't take our word for it. We truly appreciate our clients, and sometimes they let us know how much they appreciate us, too.

News & Insights

Marketing News & Insights

What’s new and happening in the exciting world of marketing and design.

Getting Started

Get ready to expand your possibilities.

Our digital marketing strategists and writers will collaborate with you so your business reaches more new customers, strengthens connections with existing customers, and grows your revenue with digital marketing strategies tailored to your goals.

By providing a telephone number and submitting this form you are consenting to be contacted by SMS text message. Message & data rates may apply. You can reply STOP to opt-out of further messaging. View our privacy policy and terms and conditions.

Frequently Asked Questions

You have questions? We have answers.

Listings management is a way of keeping track of all the places a business has an online presence. Listing and location management is the process of continuously updating, publishing, and maintaining a business’ location data and contact information across online directories, websites, and other customer-facing platforms in order to make sure customers can find the business easily when searching online. And as more people search for goods and services “near me,” online local search is becoming more important to a business’ success.

Local listings help users find local businesses and can affect a business’s traffic earning potential. By building out local listings, businesses can potentially increase their search engine rankings and attract more customers.

Online listings are powerful marketing assets that help brands and local businesses get found online. With a sound local listing management strategy, you can improve your visibility in search results, attract new customers, and supercharge your traffic and revenue performance.

Think back to the Yellow Pages that carried numerous listings of the local businesses in your community. If you weren’t in the phone book your business effectively didn’t exist. The same is true today, but rather than using phone books, customers utilize search engines to find local businesses. And if your business doesn’t appear near the top of the search results. You don’t exist.

So, listings management helps customers find your business online when they search. It’s also a great way to get traffic to your website through Google Maps. If you have your address in Google My Business, this will also help with your SEO ranking.

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Industries We Serve

Law Firms, Financial Services, Wealth Management, Home Builders, Home Services, HVAC, Services, Healthcare, Restaurants, Hospitality, Property Management, and more.

© 2026 Social Firm

Matt Erney
STRATEGIC MARKETING DIRECTOR
After founding Social Firm in 2010, I learned that having a healthy business online requires an equal balance of messaging, design and marketing. My vision is to help businesses compete in the marketplace by simplifying, clarifying and then amplifying their message.

I currently lead the Strategic Marketing team at Social Firm. I believe that to achieve greatness, one must be intentional and move quickly with focus beyond one’s self. I love Columbus and am energized by helping businesses realize their digital potential.
Jason Willis
CREATIVE DIRECTOR
Like many in the design world, I started out as a freelance. My early career was on the sales and marketing side of business, and I’ve worked with, and for several large companies. However, my greatest joy is helping and sharing in the success of locally owned organizations.

When I’m not tailgating at an OSU game or playing tennis, I love traveling and creating new experiences with my best girl Kelly and my "little gentleman" dog Charlie. I like visiting all the new restaurants popping up around town and seeing which one can make the best Old Fashioned.
Julie Englerth
EXECUTIVE ASSISTANT
Julie is fully remote and hails from Longview, Texas, deep in the heart of the “Piney Woods” of East Texas where she lives with her husband and three amazing kids. She is also an experienced worship leader at her local church where her husband is a full-time worship pastor. Julie is passionate about encouraging and empowering people around her, leading worship, leading small groups at her church, or spending time with her loved ones.

She works closely with Matt in day-to-day communications and strategic planning. She has a knack for learning new things quickly!
Laura Elliott
Senior Digital Strategist
I have been in the digital marketing space since graduating from Xavier University in 2012 and I have experience in both the B2C and B2B realms. I specialize in digital advertising and have seen how it has evolved and grown over time. It has been exciting to keep up with all the new developments and changes throughout the years in the world of advertising and I thoroughly enjoy researching ways to leverage these changes to improve success for my clients. Throughout my career, I’ve honed and adapted my skills in data analytics and lead generation and enjoy learning about new industries and driving success for each of my clients!

When I’m not at work, I love to spend time with my family and traveling. My main goal is to travel all over the world with my husband and son!
Ally Gatien
DIGITAL SPECIALIST
Since graduating from the University of Dayton in 2021 with a focus in Marketing, I have worked for both a small local media agency and a large television station. In my professional career, I am most recently coming from a Digital Sales Coordinator role where I was able to focus in on all Digital Marketing tactics after learning about the world of broadcast TV. I am passionate about helping others and I look forward to being able to help countless local businesses as a Digital Specialist on a more efficient and effective scale!
Geno Marinelli
DIGITAL SPECIALIST
A fresh graduate from The Ohio State University, I’m excited to absorb as much as I possibly can! With prior experience in both advertising creative and strategy, I’m excited to learn from the best. I enjoy staying ahead of the curve, understanding or contextualizing the latest trends and developments in tech and Marketing. If there’s a disruptor, I want to know how it works, why it’s working, and if it can work for us.

As a Digital Marketing Specialist, I will assist in strategy, implementing changes and new initiatives on behalf of our clients helping them to reach their goals and achieve results. My favorite part of any final reveal is the before and after; the side-by-side comparison of the old and the new motivates me to always be looking for new and innovative ideas.
Terence Womble
CONTENT MANAGER
I spent the first half of my career working in public relations and marketing mostly in New York City but also in Toronto, Philadelphia and Columbus. Even with clients as diverse as Philip Morris, The Philadelphia Coca-Cola Bottling Company, Shakespeare in Central Park, CAPA, Jazz Arts Group, or Broadway shows, the common theme has been compelling stories. Helping craft and share stories for our clients is my passion.

Other passions? Sure. Tennis, jazz, classical music and classic disco; reading, documentaries, fact-based dramas, and forensic crime shows. I also enjoy a perfectly mixed and presented Manhattan – up or on the rocks.
Sheena Erney
ACCOUNTING
I spent over 10 years in corporate banking and quit corporate life to be a stay-at-home mom before my second child turned one. I love taking my four little ones on adventures, but I missed the hustle and bustle of work life. It’s exciting to work for a small business where we can so easily stay up to date and develop our processes as business needs change. Best of all, I get to work with my husband!

When I'm not working, I enjoy golf, reading, traveling and playing cards. Watching our four children learn and grow is one of the greatest joys of my life.
Doug Bierl
STRATEGIC PROJECT MANAGER
I have an inherent desire to help people and I like to figure out how to best connect people with something they need. That led me to a career in marketing and client services, primarily in marketing strategy and planning in product management, advertising account management, and marketing consulting.

When I’m not at work, you may see me walking the streets of Westerville with my wife, Julaine, or in a cafe meeting with a guy talking about life and faith. I value time with family, staying physically active and being outdoors brings me energy and joy.