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WordPress Website Maintenance

Keep Your Business Running Smoothly with Expert

WordPress Website Maintenance

Eliminate the stress of WordPress website management with our expert team handling everything behind the scenes. At Social Firm, we provide comprehensive WordPress website maintenance services in Columbus, Ohio that save you time, money, and headaches so you can focus on what matters most - growing your business!

Maintenance Services

Keep Your Site Running Smoothly with Professional Website Maintenance

Maintaining a fast, secure, and up-to-date website is crucial for success as your business grows in Columbus, Ohio. Regular WordPress website maintenance ensures your site stays protected from security threats, loads quickly for visitors, and functions flawlessly across all devices. With professional website maintenance, you can focus on running your business while we handle the technical details that keep your website performing at its best.

Website Maintenance Plan

Social Firm's typical maintenance plans include the following:
  • Priority tech support is included each month
  • Server and application configurations to ensure daily backups
  • Summary of works completed upon request
  • In the event your website gets hacked or a virus, we will make it a top priority to resolve the issue in its entirety
  • Regular security updates, WordPress updates, and plugin updates
  • Monthly plugin updates & break/fix protection from updates as needed
  • CDN and caching management (if applicable)
  • Basic troubleshooting or website rollbacks due to user error
WordPress Website Maintenance Columbus Ohio
WordPress Site Maintenance

Why do you need WordPress Maintenance Services in Columbus, Ohio?

Running a WordPress website shouldn't be your full-time job. While you focus on growing your business, our team of dedicated WordPress experts silently keeps your digital storefront operating at peak performance. We understand the frustration of slow-loading pages, security vulnerabilities, and unexpected downtime—and we've built the perfect solution to eliminate them.

Our Process

How Our WordPress Website Maintenance Process Works

We've simplified WordPress maintenance into a hassle-free process that delivers maximum results with minimum effort on your part.

Step One

Comprehensive Site Assessment

We thoroughly evaluate your current WordPress setup, identifying vulnerabilities and optimization opportunities. Attain site and hosting access, and we'll conduct a complete health check.
Step Two

Maintenance Protocol Implementation

Our team implements regular maintenance tasks tailored to your site's specific needs. We deploy our maintenance system and handle plugin and WordPress updates, backups, and security monitoring.
Step Three

Monitoring & Support

Our expert team will monitor your WordPress site and alert you of any technical issues that may arise, so you can focus on what's important to you and your business.
The Benefits

Professional WordPress Support That Saves You Time, Money, and Headaches

Your website maintenance is your insurance policy against any technical-related questions and issues for your website, and is critical to perform regularly. With monthly maintenance, your WordPress website is kept up to date with the latest software updates and is completely secure.

Troubleshooting, Diagnostics & Hands-on Repair

Server & Application Configurations to Ensure Daily Backups

Monthly Security Updates to WordPress As Needed

Timely and Priority Resolution of Hacking or Virus-Related Events

Client Reviews

Trust is Everything

Please, don't our word for it. We truly appreciate our clients, and sometimes they let us know how much hey appreciate us too.

News & Insights

Website News & Insights

What’s new and happening in the exciting world of marketing and design.

Getting Started

Let’s unlock your brand's potential together.

Schedule a discovery call today to share your web design goals and see how Social Firm can help.

We'll walk you through the process, and see if we're a good fit for you r business.

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Frequently Asked Questions

You have questions? We have answers.

Our WordPress maintenance and support agreement is your insurance policy against technical issues. It includes monthly WordPress core and plugin updates with break/fix protection, daily website backups, malware removal, troubleshooting and hands-on repair, and server configurations.

Our maintenance services include comprehensive troubleshooting, diagnosis, and hands-on repair for your WordPress website. Upon request, you'll receive summaries of completed work, and we handle all server and application configurations. For clients with our hosting and maintenance package, you get 1 hour of priority tech support included each month, plus basic troubleshooting and website rollbacks due to user error. Our support team ensures your WordPress site runs smoothly with minimal downtime.

Security is a cornerstone of our WordPress maintenance and support services. We perform monthly security updates, regular WordPress core updates, and updates to premium plugins as needed. Your site receives daily full-site and database backups, multiple layers of network security, and bot protection against malicious attacks. If your WordPress website gets hacked or infected with malware, we make it a top priority to resolve the issue altogether. Our hosting clients also benefit from SSL certificates, regular server security patches, and state-of-the-art data centers with backup power.

Our WordPress maintenance plan focuses on keeping your existing website secure and running smoothly, but does not include new development work. This means new page buildouts, custom API integrations, new ecommerce functionality, additional forms or landing pages, and new features outside your original scope are not covered. Our maintenance services are designed to maintain your current WordPress website and ensure performance optimization rather than expand its functionality.

Our WordPress hosting and maintenance package includes everything in our standard maintenance plan, plus premium hosting features. You get integrated Cloudflare CDN for faster loading, a built-in staging platform with git versioning, scalable cloud hosting, and guaranteed email delivery through Elastic Email integration. The hosting service features NGINX proxy over Apache servers, multi-level caching with Varnish and Breeze, 10GB transfer bandwidth, 5GB storage, and multiple bandwidth providers with fiber internet connectivity for optimal performance.

Emergency fixes that prevent your business from operating normally, such as site downtime or broken functionality, are completed within 24 hours as part of our WordPress maintenance services. Regular sitewide maintenance, including security updates, patches, and speed optimization, is typically scheduled every 45 days. Our WordPress developers and support team prioritize issues based on business impact, ensuring critical problems receive immediate attention while routine website maintenance service follows a structured schedule.

While our WordPress services excel at keeping your existing site secure and updated, custom development work like website migration, new ecommerce functionality, or custom API integrations falls outside our standard maintenance agreement. These particular WordPress services would require separate project scoping. However, our development team can certainly discuss custom WordPress development needs as additional services. Our WordPress support and maintenance focus ensures your current website stays optimized, secure, and running smoothly without the complexity of ongoing development work.

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Industries We Serve

Law Firms, Financial Services, Wealth Management, Home Builders, Home Services, HVAC, Services, Healthcare, Restaurants, Hospitality, Property Management, and more.

© 2026 Social Firm

Matt Erney
STRATEGIC MARKETING DIRECTOR
After founding Social Firm in 2010, I learned that having a healthy business online requires an equal balance of messaging, design and marketing. My vision is to help businesses compete in the marketplace by simplifying, clarifying and then amplifying their message.

I currently lead the Strategic Marketing team at Social Firm. I believe that to achieve greatness, one must be intentional and move quickly with focus beyond one’s self. I love Columbus and am energized by helping businesses realize their digital potential.
Jason Willis
CREATIVE DIRECTOR
Like many in the design world, I started out as a freelance. My early career was on the sales and marketing side of business, and I’ve worked with, and for several large companies. However, my greatest joy is helping and sharing in the success of locally owned organizations.

When I’m not tailgating at an OSU game or playing tennis, I love traveling and creating new experiences with my best girl Kelly and my "little gentleman" dog Charlie. I like visiting all the new restaurants popping up around town and seeing which one can make the best Old Fashioned.
Julie Englerth
EXECUTIVE ASSISTANT
Julie is fully remote and hails from Longview, Texas, deep in the heart of the “Piney Woods” of East Texas where she lives with her husband and three amazing kids. She is also an experienced worship leader at her local church where her husband is a full-time worship pastor. Julie is passionate about encouraging and empowering people around her, leading worship, leading small groups at her church, or spending time with her loved ones.

She works closely with Matt in day-to-day communications and strategic planning. She has a knack for learning new things quickly!
Laura Elliott
Senior Digital Strategist
I have been in the digital marketing space since graduating from Xavier University in 2012 and I have experience in both the B2C and B2B realms. I specialize in digital advertising and have seen how it has evolved and grown over time. It has been exciting to keep up with all the new developments and changes throughout the years in the world of advertising and I thoroughly enjoy researching ways to leverage these changes to improve success for my clients. Throughout my career, I’ve honed and adapted my skills in data analytics and lead generation and enjoy learning about new industries and driving success for each of my clients!

When I’m not at work, I love to spend time with my family and traveling. My main goal is to travel all over the world with my husband and son!
Ally Gatien
DIGITAL SPECIALIST
Since graduating from the University of Dayton in 2021 with a focus in Marketing, I have worked for both a small local media agency and a large television station. In my professional career, I am most recently coming from a Digital Sales Coordinator role where I was able to focus in on all Digital Marketing tactics after learning about the world of broadcast TV. I am passionate about helping others and I look forward to being able to help countless local businesses as a Digital Specialist on a more efficient and effective scale!
Geno Marinelli
DIGITAL SPECIALIST
A fresh graduate from The Ohio State University, I’m excited to absorb as much as I possibly can! With prior experience in both advertising creative and strategy, I’m excited to learn from the best. I enjoy staying ahead of the curve, understanding or contextualizing the latest trends and developments in tech and Marketing. If there’s a disruptor, I want to know how it works, why it’s working, and if it can work for us.

As a Digital Marketing Specialist, I will assist in strategy, implementing changes and new initiatives on behalf of our clients helping them to reach their goals and achieve results. My favorite part of any final reveal is the before and after; the side-by-side comparison of the old and the new motivates me to always be looking for new and innovative ideas.
Terence Womble
CONTENT MANAGER
I spent the first half of my career working in public relations and marketing mostly in New York City but also in Toronto, Philadelphia and Columbus. Even with clients as diverse as Philip Morris, The Philadelphia Coca-Cola Bottling Company, Shakespeare in Central Park, CAPA, Jazz Arts Group, or Broadway shows, the common theme has been compelling stories. Helping craft and share stories for our clients is my passion.

Other passions? Sure. Tennis, jazz, classical music and classic disco; reading, documentaries, fact-based dramas, and forensic crime shows. I also enjoy a perfectly mixed and presented Manhattan – up or on the rocks.
Sheena Erney
ACCOUNTING
I spent over 10 years in corporate banking and quit corporate life to be a stay-at-home mom before my second child turned one. I love taking my four little ones on adventures, but I missed the hustle and bustle of work life. It’s exciting to work for a small business where we can so easily stay up to date and develop our processes as business needs change. Best of all, I get to work with my husband!

When I'm not working, I enjoy golf, reading, traveling and playing cards. Watching our four children learn and grow is one of the greatest joys of my life.
Doug Bierl
STRATEGIC PROJECT MANAGER
I have an inherent desire to help people and I like to figure out how to best connect people with something they need. That led me to a career in marketing and client services, primarily in marketing strategy and planning in product management, advertising account management, and marketing consulting.

When I’m not at work, you may see me walking the streets of Westerville with my wife, Julaine, or in a cafe meeting with a guy talking about life and faith. I value time with family, staying physically active and being outdoors brings me energy and joy.